Legal Intake Professionals
Full Time Bilingual Legal Intake Specialist - NRH
Legal Intake Professionals, North Richland Hills, Texas, United States, 76180
Full Time Bilingual Legal Intake Specialist - NRH
At Legal Intake Professionals, we are seeking motivated and empathetic individuals to join our growing team as Intake Specialists. Your role is to establish the firm\'s relationship with potential clients by handling a high volume of incoming inquiries as outlined in training. This is an in-office position.
As a liaison between our personal injury law firm clients and their potential customers, you\'ll be the first point of contact for people often going through a difficult time, so empathy, accuracy, and communication skills are vital. Your professionalism, compassion, and patience will set the tone for every interaction. We pride ourselves on delivering the highest level of customer satisfaction by focusing on the specific needs of our clients and their customers.
Our company serves a wide range of clients, so the ability to speak a second language, especially Spanish, is required. Previous customer service experience is a bonus. We are committed to training the right candidate on all our systems and procedures.
To Be Successful In This Role, You Must Have
Good verbal and written communication skills, specifically: spelling, grammar, and diction
A professional phone voice that shows customer care and concern
Active-listening skills to ensure client information is gathered correctly and fully
The ability to ask appropriate questions
The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
Accurate and fast typing skills
PC/Computer skills in a Microsoft Windows environment
A flexible schedule, including nights, weekends, and holidays
A High School Diploma or GED, and must be 18 years of age
The ability to speak, read, and write in Spanish and English
Join a company where your future is our priority. We are seeking team members who are passionate about building a lasting career. Our Employee Stock Ownership Plan (ESOP) and retirement benefits are designed to help you build wealth and security with us.
Our Benefits For Full Time Employees Include
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Compensation
English: $17/Hr
Spanish: $19/Hr
Shifts Offered
Full Time - 40 hours
Saturday, Monday, Wednesday, Thursday, Friday: 3pm-12am
You must be available to work a Saturday OR Sunday each week
You must be very punctual with great attendance.
Training starts on 11/27/25, Monday-Friday 8am-5pm CST, for two weeks: one week of classroom training and one week of Training Bay. Permanent schedule will go into effect Sunday, 11/30/25.
Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard torace, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don\'t miss out on this opportunity – Apply Today!
#J-18808-Ljbffr
As a liaison between our personal injury law firm clients and their potential customers, you\'ll be the first point of contact for people often going through a difficult time, so empathy, accuracy, and communication skills are vital. Your professionalism, compassion, and patience will set the tone for every interaction. We pride ourselves on delivering the highest level of customer satisfaction by focusing on the specific needs of our clients and their customers.
Our company serves a wide range of clients, so the ability to speak a second language, especially Spanish, is required. Previous customer service experience is a bonus. We are committed to training the right candidate on all our systems and procedures.
To Be Successful In This Role, You Must Have
Good verbal and written communication skills, specifically: spelling, grammar, and diction
A professional phone voice that shows customer care and concern
Active-listening skills to ensure client information is gathered correctly and fully
The ability to ask appropriate questions
The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
Accurate and fast typing skills
PC/Computer skills in a Microsoft Windows environment
A flexible schedule, including nights, weekends, and holidays
A High School Diploma or GED, and must be 18 years of age
The ability to speak, read, and write in Spanish and English
Join a company where your future is our priority. We are seeking team members who are passionate about building a lasting career. Our Employee Stock Ownership Plan (ESOP) and retirement benefits are designed to help you build wealth and security with us.
Our Benefits For Full Time Employees Include
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Compensation
English: $17/Hr
Spanish: $19/Hr
Shifts Offered
Full Time - 40 hours
Saturday, Monday, Wednesday, Thursday, Friday: 3pm-12am
You must be available to work a Saturday OR Sunday each week
You must be very punctual with great attendance.
Training starts on 11/27/25, Monday-Friday 8am-5pm CST, for two weeks: one week of classroom training and one week of Training Bay. Permanent schedule will go into effect Sunday, 11/30/25.
Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard torace, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don\'t miss out on this opportunity – Apply Today!
#J-18808-Ljbffr