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Select Medical

Medical Front Office - Patient Service Specialist

Select Medical, California, Missouri, United States, 65018

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Overview

Medical Front Office - Patient Service Specialist When patients enter our centers we want them to have an exceptional experience starting at the front desk. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Location: Marina Del Rey, California

Responsibilities

Greet new and existing patients as they arrive, register new patients, and provide information about what to expect during their visit

Schedule patient appointments in person or over the phone

Regular communication with parties including attorneys’ offices, insurance companies, translation companies, market operational leaders, and the business development team

Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Provide patients with pertinent information about their next appointment during checkout

Respond to information requests from patients, providers, and coworkers

Qualifications Minimum Qualifications

High School Diploma or GED required

Health Care Experience

Preferred Qualifications

1 year of Medical Office Experience

1 year of Front Desk Experience

Physical Requirements

Ability to walk, stand, bend, and reach consistently throughout a work day/shift

Manual dexterity to enable typing (including 10-key)

Ability to lift up to 25 lbs safely from ground to waist

Ability to carry office supplies up to 10 lbs

Visual and auditory capabilities to maintain accurate records and understand directions

Employment Type & Schedule

Type of Employment: Full Time

Hours: Weekdays

Compensation: $21.00 - $22.00/hour based on experience

Benefits

Start Strong: Mentorship and orientation programs

Recharge & Refresh: Generous PTO

Your Health Matters: Medical/Rx, health, vision, and dental plans

Invest in Your Future: Company-matching 401(k) retirement plans, life and disability protection

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Los Angeles Fair Chance Ordinance.

Seniority level

Entry level

Industries

Hospitals and Health Care

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