H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . You will provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll lead the customer-centric teams in the offices you manage to accelerate their seasonal tax business. This is a front-line management role focused on leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person. It would be even better if you also had experience in multi-unit people management in relevant industries.
Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
Assist DGM in recruiting and interviewing candidates for tax office associate positions
Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Build an engaging team environment by training and coaching associates and recognizing outstanding contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
What you\'ll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Demonstrated ability to develop growth plans and lead toward a growth culture
Strong decision-making and judgment skills with the ability to operate in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills, with a customer-centric mindset
Computer proficiency with MS Office
Bachelor’s degree in a related field, or high school diploma with equivalent experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
Why work for us At H&R Block, we invest in our people and support their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs. Some benefits require eligibility:
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou
Neurodiversity and caregiver support
Discounts on everyday items and services
Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (where eligible)
See all benefits at blockbenefits.com
The Community You Will Join We are committed to building a Connected Culture where trust, care, and connections help everyone belong as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists, with colleagues who support each other’s growth. H&R Block is an equal opportunity employer and celebrates diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Sponsored Job
#16476
#J-18808-Ljbffr
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . You will provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll lead the customer-centric teams in the offices you manage to accelerate their seasonal tax business. This is a front-line management role focused on leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person. It would be even better if you also had experience in multi-unit people management in relevant industries.
Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
Assist DGM in recruiting and interviewing candidates for tax office associate positions
Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Build an engaging team environment by training and coaching associates and recognizing outstanding contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
What you\'ll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Demonstrated ability to develop growth plans and lead toward a growth culture
Strong decision-making and judgment skills with the ability to operate in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills, with a customer-centric mindset
Computer proficiency with MS Office
Bachelor’s degree in a related field, or high school diploma with equivalent experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
Why work for us At H&R Block, we invest in our people and support their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs. Some benefits require eligibility:
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou
Neurodiversity and caregiver support
Discounts on everyday items and services
Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (where eligible)
See all benefits at blockbenefits.com
The Community You Will Join We are committed to building a Connected Culture where trust, care, and connections help everyone belong as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists, with colleagues who support each other’s growth. H&R Block is an equal opportunity employer and celebrates diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Sponsored Job
#16476
#J-18808-Ljbffr