Logo
Sam's Club

(USA) Tire and Battery Service Advisor

Sam's Club, Columbia, Missouri, United States

Save Job

Overview

Base pay range: $18.00/hr - $25.00/hr. This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Position Summary What you'll do

Be a Team Member

— Collaborates with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians. Communicates and develops interpersonal skills for providing safe and efficient customer service.

Be an Expert

— Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality. Demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.

Be a Techie

— Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement. Utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.

Be an Owner

— Communicates equipment, tools, and supplies needs to TBC. Leads tracking and monitoring of returns and special orders; operates cash registers; processes transactions; works hands-on in the physical area; maintains accurate inventory, audit, safety, and compliance standards; reports TBC complaints, safety hazards, and problems with products, services, and work areas; completes paperwork logs and other required documentation; ensures merchandise is packaged, labeled, and stored per policy; identifies member needs; assists members with purchasing decisions and resolves issues.

Be a Talent Ambassador

— Being a brand advocate by valuing the member experience in the TBC area and modeling high-quality service and products; developing, influencing, and inspiring others to work in a respectful, supportive, and team-oriented manner; understanding roadblocks and assisting in training team members.

Compliance and work standards

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and applying them in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; communicates progress and information; adapts to change and feedback.

Respects the individual: embraces differences, creates a workplace where associates feel seen and supported, and helps to attract the best talent. Works as a team and strengthens the team by mentoring others and recognizing contributions.

Acts with integrity: maintains high standards of ethics and compliance; supports Walmart’s goal of responsible business practices; holds oneself and others accountable.

Delivers customer-focused results and makes decisions based on reliable information, balancing short- and long-term priorities.

Strives for excellence by staying curious, taking calculated risks, and supporting change and continuous improvement. Uses new technologies and skills to help others adapt.

Benefits and programs At Sam's Club, we offer competitive pay and performance-based bonus awards, along with benefits such as health, financial, and paid time off programs. Details include:

Health benefits: medical, vision, dental

Financial benefits: 401(k), stock purchase, company-paid life insurance

Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting

Other benefits: short-term and long-term disability, discounts, and education benefits through Live Better U

Location and eligibility notes Primary location: 101 Conley Rd, Columbia, MO 65201-6465, United States of America. Walmart and its subsidiaries maintain a drug-free workplace and have a no-tolerance policy on illegal drugs and alcohol on the job. Qualifications

Minimum Qualifications

Valid state-issued driver’s license

18 years of age or older

Preferred Qualifications

Auto service industry or retail experience

Seniority level

Entry level Employment type

Full-time Job function

Other Industries

Retail Field Service Technician I - Kansas City, MO; Maintenance Technician II - Multiple Shifts Available; Boonville, MO $22.65 - $28.25 We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr