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Arizona Department of Child Safety

CASE MANAGER

Arizona Department of Child Safety, Globe, Arizona, United States, 85501

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DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

CASE MANAGER-CHILD SAFETY SPECIALIST Job location: 605 S 7th Street, Globe, AZ 85501

Salary: $21.70–68

Grade: 17; Open Until Filled; Applications Reviewed Daily

WHO ARE WE? At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma.

Becoming a Child Safety Specialist can be a life‑changing event! If you have a passion to work with children and families, DCS is the place for you.

Together we can make a difference through service!

STEP INCREASES Child Safety Specialists are eligible for incremental pay increases as follows:

Upon successful completion of the Arizona Department of Child Safety, 22‑week CORE training program $22.59/hour

One year of Arizona Department of Child Safety Specialist service $24.11/hour

Two years of Arizona Department of Child Safety Specialist service $25.96/hour

Three years of Arizona Department of Child Safety Specialist service $27.66/hour

WHAT DOES A CASE MANAGER/CHILD SAFETY SPECIALIST DO? A Child Safety Specialist offers valuable support and assistance to children and families in need. This role requires strong time management and critical thinking skills. A Child Safety Specialist assesses child safety and risk while working with families, agencies, and the courts for case planning. This is a fast‑paced environment, which requires organization, a high degree of expertise and skill in maintaining established quality and accuracy in work assignments.

Responding to reported allegations of child abuse and/or neglect

Assessing child safety and risk

Conducting interviews and gathering information

Making in‑and‑out of home contacts with families and children

Attending court hearings

Preparing case plans and conducting case plan staffing

Authoring professional reports and filling out documentation

Coordinating and monitoring services

Placing children, transporting children, and moving a child’s possessions when needed

Managing cases throughout the respective county and assigned area

Using a computer and the Department’s Child Welfare Software Programs

Alternative work hours may be required, including overtime, weekends and holidays.

KNOWLEDGE, SKILLS AND ABILITIES Knowledge Of: Confidential principles; behavior modification, conflict resolution and counseling principles and techniques; intervention techniques; interviewing procedures; child development, family systems, family centered practice; behavioral indicators of mental health disturbance, impact of abuse and neglect, separation and loss issues, and child welfare practices. Computers and software (Microsoft Office Suite); mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill In: Establishing and maintaining interpersonal relationships; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi‑tasking; keen observation; sensitivity to needs, feelings and cultures; dealing calmly and effectively with high‑stress situations; adaptability; and making independent decisions.

Ability To: Complete work tasks thoroughly; lead, take responsibility; analyze information and use logic to address work‑related issues and problems; recognize and address substance abuse issues in adults and children and develop necessary intervention strategies; prepare detailed documentation of client and professional contact to ensure records are accurately conveyed and reported; enter, retrieve, and correct data in a computer‑based system; and acquire and renew CPR certification.

REQUIREMENTS

Bachelor’s or Master’s degree from an accredited institution recognized by the U.S. Department of Education. Applicants must provide transcripts. Degrees from outside the U.S. require credential evaluation.

Four (4) years of experience as a Department of Child Safety Case Aide.

Valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.

Operating a motor vehicle on State business requires a current, valid driver's license and completion of required training. Liability insurance may be required.

In‑person training in Midtown Phoenix during the first 22 weeks, with overnight stays every other week if necessary.

Pass written exam, background investigation, Motor Vehicle Report check and DCS Central Registry check.

Must pass E‑Verify.

BENEFITS

Paid sick leave

Paid annual leave

Ten paid holidays per calendar year

Health, dental and vision insurance

Flexible Spending Account

Health Savings Account

Arizona State Retirement System Savings (ASRS)

Employee and Dependent Life insurance

Long‑term and short‑term disability insurance

Deferred compensation plans

Wellness incentive program

Employee discount program for higher education, products and services

Education Savings – AZ529

Employee Assistance Program

Bi‑Lingual Stipend: $500 annual stipend paid in equal increments for employees who complete a language proficiency exam.

CONTACT Persons with a disability may request a reasonable accommodation by contacting 602‑255‑3141 or emailing ADA@AZDCS.GOV. For questions regarding the interview process contact 602‑255‑2903 or recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

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