State of Arizona
CASE MANAGER-CHILD SAFETY SPECIALIST
JOB LOCATION: 605 S 7th Street, Globe, AZ 85501
Salary: $21.7068
Grade: 17; Open Until Filled; Applications Reviewed Daily
Who Are We? The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.
What Does a Case Manager / Child Safety Specialist Do? A Child Safety Specialist offers valuable support and assistance to children and families in need. This role requires strong time management and critical thinking skills. A Child Safety Specialist assesses child safety and risk while working with families, agencies and the courts for case planning. The essential job functions include:
Responding to reported allegations of child abuse and/or neglect
Assessing child safety and risk
Conducting interviews and gathering information
Making in-and-out of home contacts with families and children
Attending Court hearings
Preparing case plans and conducting case plan staffing
Authoring professional reports and filling out documentation
Coordinating and monitoring services
Placing children, transporting children, and moving a child’s possessions when needed
Managing cases throughout the respective county and assigned area
Using a computer and the Department’s Child Welfare Software Programs
Alternative work hours may be required, including overtime, weekends and holidays.
Knowledge, Skills, and Abilities Knowledge of confidential principles; behavior modification, conflict resolution and counseling principles and techniques; intervention techniques; interviewing procedures; child development, family systems, family-centered practice; behavioral indicators of mental health disturbance; impact of abuse and neglect; separation and loss issues; and child welfare practices. Computers and software (Microsoft Office Suite); mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
Skills include establishing and maintaining interpersonal relationships; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; keen observation; sensitivity to needs, feelings and cultures; dealing calmly and effectively with high stress situations; adaptability; and making independent decisions.
Abilities include completing work tasks thoroughly; leading and taking responsibility; analyzing information and using logic to address work-related issues and problems; recognizing and addressing substance abuse issues in adults and children and developing necessary intervention strategies; preparing detailed documentation of client and professional contact to ensure records are accurately conveyed and reported; and entering, retrieving and correcting data in a computer-based system; and acquiring and renewing CPR certification.
Requirements
Bachelor’s or Master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education; applicants must provide awarded/conferred transcripts.
Candidates with degrees from outside the United States must submit a credential evaluation from a recognized evaluation service.
OR Four (4) years of experience as a Department of Child Safety Case Aide.
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.
Must pass a written exam, background investigation, Motor Vehicle Report check and DCS Central Registry check.
Required in-person training during the first 22 weeks of employment in Midtown Phoenix involving overnight stays, if necessary, every other week.
Benefits and Perks
Paid sick leave
Paid annual leave
Ten paid holidays per calendar year
Health, dental and vision insurance
Flexible Spending Account
Health Savings Account
Arizona State Retirement System Savings (ASRS)
Employee and Dependent Life insurance
Long-term and short-term disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education, products and services
Education Savings – AZ529
Employee Assistance Program
Bi-Lingual Stipend: DCS offers a Bi-Lingual Stipend to eligible employees who successfully complete a language proficiency exam. Qualifying employees receive a $500 annual stipend paid in equal increments.
Contact Us Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. For questions about the interview process, contact 602-255-2903 or email recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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Salary: $21.7068
Grade: 17; Open Until Filled; Applications Reviewed Daily
Who Are We? The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.
What Does a Case Manager / Child Safety Specialist Do? A Child Safety Specialist offers valuable support and assistance to children and families in need. This role requires strong time management and critical thinking skills. A Child Safety Specialist assesses child safety and risk while working with families, agencies and the courts for case planning. The essential job functions include:
Responding to reported allegations of child abuse and/or neglect
Assessing child safety and risk
Conducting interviews and gathering information
Making in-and-out of home contacts with families and children
Attending Court hearings
Preparing case plans and conducting case plan staffing
Authoring professional reports and filling out documentation
Coordinating and monitoring services
Placing children, transporting children, and moving a child’s possessions when needed
Managing cases throughout the respective county and assigned area
Using a computer and the Department’s Child Welfare Software Programs
Alternative work hours may be required, including overtime, weekends and holidays.
Knowledge, Skills, and Abilities Knowledge of confidential principles; behavior modification, conflict resolution and counseling principles and techniques; intervention techniques; interviewing procedures; child development, family systems, family-centered practice; behavioral indicators of mental health disturbance; impact of abuse and neglect; separation and loss issues; and child welfare practices. Computers and software (Microsoft Office Suite); mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
Skills include establishing and maintaining interpersonal relationships; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; keen observation; sensitivity to needs, feelings and cultures; dealing calmly and effectively with high stress situations; adaptability; and making independent decisions.
Abilities include completing work tasks thoroughly; leading and taking responsibility; analyzing information and using logic to address work-related issues and problems; recognizing and addressing substance abuse issues in adults and children and developing necessary intervention strategies; preparing detailed documentation of client and professional contact to ensure records are accurately conveyed and reported; and entering, retrieving and correcting data in a computer-based system; and acquiring and renewing CPR certification.
Requirements
Bachelor’s or Master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education; applicants must provide awarded/conferred transcripts.
Candidates with degrees from outside the United States must submit a credential evaluation from a recognized evaluation service.
OR Four (4) years of experience as a Department of Child Safety Case Aide.
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.
Must pass a written exam, background investigation, Motor Vehicle Report check and DCS Central Registry check.
Required in-person training during the first 22 weeks of employment in Midtown Phoenix involving overnight stays, if necessary, every other week.
Benefits and Perks
Paid sick leave
Paid annual leave
Ten paid holidays per calendar year
Health, dental and vision insurance
Flexible Spending Account
Health Savings Account
Arizona State Retirement System Savings (ASRS)
Employee and Dependent Life insurance
Long-term and short-term disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education, products and services
Education Savings – AZ529
Employee Assistance Program
Bi-Lingual Stipend: DCS offers a Bi-Lingual Stipend to eligible employees who successfully complete a language proficiency exam. Qualifying employees receive a $500 annual stipend paid in equal increments.
Contact Us Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. For questions about the interview process, contact 602-255-2903 or email recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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