Logo
Bruckner's Truck & Equipment

Service Advisor - Garden City, KS

Bruckner's Truck & Equipment, Garden City, Kansas, United States, 67846

Save Job

Overview Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,500 team members.

Bruckner’s is more than just a place selling parts and working on trucks. We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it. We contribute to our local communities and we care about our people.

What We Offer

Competitive Compensation Plans

Paid Time Off and Holidays

Excellent health, dental and vision plans

Investments in Training & Development

Generous 401(k) and Profit-Sharing Plan

Tuition Assistance Program

Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)

Technician Student Loan Reimbursement Program

Disability and Life Insurance

Internal Promotion Opportunities

Flexible Spending Account

Health Club Reimbursement

Family and Team Oriented Environment

Employee Referral Bonus

Drug free workplace

Summary Of Duties (Responsibilities)

Greet customers and initiate the write up process.

Determine the customer’s needs and convey this information onto the repair order.

Communicate effectively to document information to properly diagnose the vehicle.

Provide supporting documents to determine warranty coverage and open campaigns.

Document customer requests such as method of payment, pickup/delivery arrangements, authorizations, purchase order numbers, and other related job functions.

Acquire customer approvals, provide estimates, book & close all service tickets as required.

Assist with closing other repair orders as needed.

Answer incoming service phone calls and maintain product knowledge as the liaison between the Service Department and the customer.

Marginal Tasks

Must be willing to do other miscellaneous tasks as required by and related to the business.

Special Requirements

Must have good communication skills and the ability to interact well with customers, vendors and co-workers in a positive and constructive manner.

This is a safety-sensitive position for which impairment while on the job would present a substantial risk. As a condition of employment, the applicant must submit to pre-employment testing for marijuana. The position is exempt from the state law prohibiting preemployment testing for cannabis use.

Physical Requirements Must be able to pass physical, including drug test. Must maintain a professional appearance. Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Transportation/Trucking/Railroad

Referrals increase your chances of interviewing at Bruckner's Truck & Equipment by 2x

Get notified about new Service Advisor jobs in Garden City, KS.

We’re not collecting any more data here. This description has been refined for clarity and formatting.

#J-18808-Ljbffr