Bruckner's Truck & Equipment
Service Advisor - Garden City, KS
Bruckner's Truck & Equipment, Garden City, Kansas, United States, 67846
Overview
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,500 team members.
Bruckner’s is more than just a place selling parts and working on trucks. We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it. We contribute to our local communities and we care about our people.
What We Offer
Competitive Compensation Plans
Paid Time Off and Holidays
Excellent health, dental and vision plans
Investments in Training & Development
Generous 401(k) and Profit-Sharing Plan
Tuition Assistance Program
Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
Technician Student Loan Reimbursement Program
Disability and Life Insurance
Internal Promotion Opportunities
Flexible Spending Account
Health Club Reimbursement
Family and Team Oriented Environment
Employee Referral Bonus
Drug free workplace
Summary Of Duties (Responsibilities)
Greet customers and initiate the write up process.
Determine the customer’s needs and convey this information onto the repair order.
Communicate effectively to document information to properly diagnose the vehicle.
Provide supporting documents to determine warranty coverage and open campaigns.
Document customer requests such as method of payment, pickup/delivery arrangements, authorizations, purchase order numbers, and other related job functions.
Acquire customer approvals, provide estimates, book & close all service tickets as required.
Assist with closing other repair orders as needed.
Answer incoming service phone calls and maintain product knowledge as the liaison between the Service Department and the customer.
Marginal Tasks
Must be willing to do other miscellaneous tasks as required by and related to the business.
Special Requirements
Must have good communication skills and the ability to interact well with customers, vendors and co-workers in a positive and constructive manner.
This is a safety-sensitive position for which impairment while on the job would present a substantial risk. As a condition of employment, the applicant must submit to pre-employment testing for marijuana. The position is exempt from the state law prohibiting preemployment testing for cannabis use.
Physical Requirements Must be able to pass physical, including drug test. Must maintain a professional appearance. Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Transportation/Trucking/Railroad
Referrals increase your chances of interviewing at Bruckner's Truck & Equipment by 2x
Get notified about new Service Advisor jobs in Garden City, KS.
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Bruckner’s is more than just a place selling parts and working on trucks. We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it. We contribute to our local communities and we care about our people.
What We Offer
Competitive Compensation Plans
Paid Time Off and Holidays
Excellent health, dental and vision plans
Investments in Training & Development
Generous 401(k) and Profit-Sharing Plan
Tuition Assistance Program
Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
Technician Student Loan Reimbursement Program
Disability and Life Insurance
Internal Promotion Opportunities
Flexible Spending Account
Health Club Reimbursement
Family and Team Oriented Environment
Employee Referral Bonus
Drug free workplace
Summary Of Duties (Responsibilities)
Greet customers and initiate the write up process.
Determine the customer’s needs and convey this information onto the repair order.
Communicate effectively to document information to properly diagnose the vehicle.
Provide supporting documents to determine warranty coverage and open campaigns.
Document customer requests such as method of payment, pickup/delivery arrangements, authorizations, purchase order numbers, and other related job functions.
Acquire customer approvals, provide estimates, book & close all service tickets as required.
Assist with closing other repair orders as needed.
Answer incoming service phone calls and maintain product knowledge as the liaison between the Service Department and the customer.
Marginal Tasks
Must be willing to do other miscellaneous tasks as required by and related to the business.
Special Requirements
Must have good communication skills and the ability to interact well with customers, vendors and co-workers in a positive and constructive manner.
This is a safety-sensitive position for which impairment while on the job would present a substantial risk. As a condition of employment, the applicant must submit to pre-employment testing for marijuana. The position is exempt from the state law prohibiting preemployment testing for cannabis use.
Physical Requirements Must be able to pass physical, including drug test. Must maintain a professional appearance. Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Transportation/Trucking/Railroad
Referrals increase your chances of interviewing at Bruckner's Truck & Equipment by 2x
Get notified about new Service Advisor jobs in Garden City, KS.
We’re not collecting any more data here. This description has been refined for clarity and formatting.
#J-18808-Ljbffr