H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . This is a non-remote, in-person role with three tax offices. You’ll start with a flexible part-time schedule in the fall to prepare for the busy tax season, then transition to full-time from January to April, including evening and weekend hours as needed.
Responsibilities
Provide leadership over three H&R Block tax offices and lead the customer-centric teams to accelerate seasonal tax business.
Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three offices.
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders.
Partner with the District General Manager (DGM) to create and implement office growth plans and client growth targets, including developing local partnerships and community involvement.
Assist the DGM in recruiting and interviewing candidates for tax office positions.
Conduct timely performance reviews and coordinate with the Associate Relations Center to address performance concerns.
Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions.
Lead daily team meetings and communicate essential information to tax office associates.
Create associate work schedules for all offices and ensure accurate timekeeping and labor management; travel between offices as required.
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.
Your Expertise
People management experience with the ability to grow and develop associates.
Aptitude for executing growth plans and leading toward a growth culture.
Strong decision-making and judgment skills; ability to operate in a fast-paced environment with minimal supervision.
Strong interpersonal and communication skills and a customer-centric mindset.
Computer proficiency with MS Office.
Bachelor’s degree in a related field, or a high school diploma with equivalent experience.
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
Why work for us At H&R Block, we invest in our people and support their total well-being with benefit offerings to help with health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support for you and your family.
Discounts on everyday items and services.
Benefits with eligibility: Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan.
Check out all available benefits at blockbenefits.com.
The Community You Will Join We are committed to a Connected Culture—trust, care, and connections guide how we work together and help everyone feel safe to bring their authentic self to work every day.
H&R Block is an equal opportunity employer. We celebrate diversity and prohibit discrimination on the basis of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#J-18808-Ljbffr
Multi-Unit Team Leader
role at
H&R Block . This is a non-remote, in-person role with three tax offices. You’ll start with a flexible part-time schedule in the fall to prepare for the busy tax season, then transition to full-time from January to April, including evening and weekend hours as needed.
Responsibilities
Provide leadership over three H&R Block tax offices and lead the customer-centric teams to accelerate seasonal tax business.
Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three offices.
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders.
Partner with the District General Manager (DGM) to create and implement office growth plans and client growth targets, including developing local partnerships and community involvement.
Assist the DGM in recruiting and interviewing candidates for tax office positions.
Conduct timely performance reviews and coordinate with the Associate Relations Center to address performance concerns.
Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions.
Lead daily team meetings and communicate essential information to tax office associates.
Create associate work schedules for all offices and ensure accurate timekeeping and labor management; travel between offices as required.
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.
Your Expertise
People management experience with the ability to grow and develop associates.
Aptitude for executing growth plans and leading toward a growth culture.
Strong decision-making and judgment skills; ability to operate in a fast-paced environment with minimal supervision.
Strong interpersonal and communication skills and a customer-centric mindset.
Computer proficiency with MS Office.
Bachelor’s degree in a related field, or a high school diploma with equivalent experience.
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
Why work for us At H&R Block, we invest in our people and support their total well-being with benefit offerings to help with health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support for you and your family.
Discounts on everyday items and services.
Benefits with eligibility: Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan.
Check out all available benefits at blockbenefits.com.
The Community You Will Join We are committed to a Connected Culture—trust, care, and connections guide how we work together and help everyone feel safe to bring their authentic self to work every day.
H&R Block is an equal opportunity employer. We celebrate diversity and prohibit discrimination on the basis of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#J-18808-Ljbffr