CLEAResult
Remote Bilingual Customer Support Specialist
CLEAResult, Sioux Falls, South Dakota, United States
Overview
Employer Industry: Energy Efficiency Services Why consider this job opportunity
Salary of $18 per hour plus a $65 monthly internet stipend Comprehensive benefits including medical, dental, and vision insurance Paid vacation, sick, personal, and parental leave time Opportunities for community engagement through Paid Volunteer Time Access to on-demand training courses for career advancement Employee Recognition Program offering gift card rewards for recognition points What to Expect (Job Responsibilities)
Provide exceptional customer service to utility customers seeking energy efficiency solutions Support multiple programs using various platforms, including scheduling and customer enrollment Handle inbound and outbound calls while expertly navigating support scripts Assist customers with technical inquiries and provide online support Monitor personal performance data and progress in real-time What is Required (Qualifications)
High School Diploma or GED Bilingual in English and Spanish Minimum typing speed of 35 words per minute At least 6 months of experience in a customer-facing environment Strong attendance and punctuality record How to Stand Out (Preferred Qualifications)
Call center experience in an inbound/outbound sales environment Sales-oriented mindset with a focus on customer satisfaction Ability to thrive in a fast-paced environment while managing multiple platforms #EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #BilingualOpportunities We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Energy Efficiency Services Why consider this job opportunity
Salary of $18 per hour plus a $65 monthly internet stipend Comprehensive benefits including medical, dental, and vision insurance Paid vacation, sick, personal, and parental leave time Opportunities for community engagement through Paid Volunteer Time Access to on-demand training courses for career advancement Employee Recognition Program offering gift card rewards for recognition points What to Expect (Job Responsibilities)
Provide exceptional customer service to utility customers seeking energy efficiency solutions Support multiple programs using various platforms, including scheduling and customer enrollment Handle inbound and outbound calls while expertly navigating support scripts Assist customers with technical inquiries and provide online support Monitor personal performance data and progress in real-time What is Required (Qualifications)
High School Diploma or GED Bilingual in English and Spanish Minimum typing speed of 35 words per minute At least 6 months of experience in a customer-facing environment Strong attendance and punctuality record How to Stand Out (Preferred Qualifications)
Call center experience in an inbound/outbound sales environment Sales-oriented mindset with a focus on customer satisfaction Ability to thrive in a fast-paced environment while managing multiple platforms #EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #BilingualOpportunities We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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