Logo
CLEAResult

Remote Bilingual Customer Support Specialist

CLEAResult, Topeka, Kansas, United States

Save Job

Employer Industry: Energy Efficiency Services

Why consider this job opportunity

Salary of $18/hour plus a $65/month internet stipend

Comprehensive benefits including medical, dental, and vision insurance

401(k) plan with company match

Paid vacation, sick, personal, and parental leave time

Opportunities for on-demand training to enhance career growth

Employee recognition program and paid volunteer time to give back to the community

What to Expect (Job Responsibilities)

Provide inbound customer support focused on energy efficiency initiatives

Assist customers with program enrollment, visit scheduling, and technical support

Navigate various support scripts and platforms to address customer inquiries

Engage in chat and email interactions as part of customer support

Monitor personal performance data in real-time to meet service goals

What is Required (Qualifications)

High School Diploma or GED

Bilingual in English and Spanish

Minimum typing speed of 35+ words per minute

At least 6 months of experience in a customer-facing role, preferably in a call center

Strong customer service orientation with a proactive "How can I help you?" attitude

How to Stand Out (Preferred Qualifications)

Experience in an inbound/outbound sales environment

Proven ability to thrive in a fast-paced, intensive work environment

#EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #BilingualJobs

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#J-18808-Ljbffr