Logo
Walmart

(USA) Senior Manager I, Operations Improvement, Facility

Walmart, Columbia, South Carolina, United States

Save Job

Position Summary Drives the execution of multiple business plans and projects by identifying customer and operational needs and developing and communicating business plans and priorities. Removes barriers and obstacles that impact performance, provides resources, identifies performance standards, measures progress and adjusts performance accordingly, develops contingency plans, and demonstrates adaptability while supporting continuous learning. Provides supervision and development opportunities for associates by selecting, training, mentoring, assigning duties, building a team‑based work environment, establishing performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other key stakeholders, soliciting, evaluating and applying suggestions for improving efficiency and cost‑effectiveness, and participating in and supporting community outreach events. Manages multiple projects by defining scope of work and project objectives, establishing project activities, deliverables, milestones and timelines, coordinating planning activities and assembling management plans, tracking changes to plans and ensuring resolution of critical issues; manages the governance of project plans, identifies resources needed for project completion, monitors budgets and costs for projects, and delivers presentations, status reports and other project documentation to stakeholders at regular intervals. Manages content management initiatives by evaluating and prioritizing content requests, designing, developing, automating and maintaining tools, templates and resources, collaborating with the team to develop and implement intranet content, providing guidance on platform functionality and communication approaches and content quality standards, ensuring content and digital communication methods align with content governance standards, auditing and tracking content variables and adapting content and digital communication methods to resolve audit concerns. Manages processes and procedures for areas of responsibility by analyzing data to identify existing standards, processes, governance and workflows, evaluating key business components to assess current performance baselines, identifying areas of improvement, editing existing processes and developing improvement solutions, ensuring program processes are simple and executable with manageable rollout plans, consulting with cross‑functional teams to get alignment on improvement solutions, ensuring processes are sustainable for future use, and communicating changes and solutions to key stakeholders to get buy‑in and drive behavior change. Manages behavior change and process improvement programs by evaluating and determining change and improvement needs, partnering with cross‑functional teams to develop the operational strategy to simplify processes, providing guidance and expertise on company policies and procedures, ensuring proper controls, tools and materials are present to enhance behavior change, partnering with stakeholders to ensure alignment and support of the processes, monitoring program performance in relation to metrics, identifying post‑implementation issues and concerns, and developing and gaining buy‑in on changes and resolutions. Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform. Builds relationships, communicates with impact, energy and positivity to motivate and influence, attracts and retains the best talent, empowers and develops talent and recognizes others’ contributions and accomplishments. Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around; acts with integrity, humility, self‑awareness, honesty and fairness. Serves customers and members by delivering results while putting the customer first, considering and adapting to how, where and when customers shop and applying the EDLP and EDLC business models to all plans. Makes decisions based on data, insights and analysis, balances short‑ and long‑term priorities and considers customers, fellow associates, shareholders, suppliers, business partners and communities when making plans. Demonstrates curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, and drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change. Walmart offers competitive pay, performance‑based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment and will meet or exceed the requirements of paid sick leave laws, where applicable.

What you’ll do Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting, training, mentoring, assigning duties, building a team‑based work environment, establishing performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values and standards of ethics and integrity by training and directing others in their use and application and ensuring compliance. Ensures business needs are met by evaluating ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other stakeholders, soliciting, evaluating and applying suggestions for improving efficiency and cost‑effectiveness, and participating in community outreach events. Manages multiple projects by defining scope, objectives, activities, deliverables, milestones, timelines, coordinating planning activities, assembling management plans, tracking changes to plans and ensuring resolution of critical issues, managing governance of plans, identifying resources needed, monitoring budgets and costs, and delivering presentations, status reports and other documentation to stakeholders at regular intervals. Manages content initiatives by evaluating and prioritizing requests, designing, developing, automating and maintaining tools, templates and resources, collaborating with the team to develop and implement intranet content, guiding on platform functionality, communication approaches and content quality standards, ensuring alignment with governance standards, auditing and tracking content variables and adapting to resolve audit concerns. Manages processes and procedures by analyzing data to identify existing standards, processes, governance and workflows, evaluating key components to assess performance baselines, identifying areas of improvement, editing existing processes, developing improvement solutions, ensuring processes are simple, executable and sustainable, consulting with cross‑functional teams for alignment and buy‑in, and communicating changes. Manages behavior change and process improvement programs by evaluating needs, partnering with cross‑functional teams to simplify processes, providing guidance on policies and procedures, ensuring proper controls and tools, aligning stakeholders, monitoring performance, identifying post‑implementation issues, and gaining buy‑in for changes and resolutions. Builds high‑performing teams, embraces diversity, creates a culture of belonging, supports talent empowerment and recognition, maintains integrity, serves customers with data‑driven decisions, balances priorities, and drives continuous improvement and innovation.

Benefits Walmart offers competitive pay and performance‑based bonus awards and a comprehensive benefits package. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off includes PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes, depending on your job classification and length of employment.

The annual salary range for this position is $116,000.00–$174,000.00.

Regional Pay Zone (RPZ) (based on location)

Stock

Minimum Qualifications Bachelor’s degree in Business or a related field and 3 years’ experience in retail operations, content development, project management, or a related area OR 5 years’ experience in retail operations, content development, project management, or a related area.

Preferred Qualifications Developing and delivering training; Master’s degree in Business Administration; Project Management Certification; Retail consulting; Six Sigma certification; Using Microsoft Office; Working with cross‑functional teams.

Primary Location 160 W Dove Sutton Rd, Pageland, SC 29728‑1556, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.

#J-18808-Ljbffr