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COOLSOFT

Quality Assurance Project Management Principles And Practices Communication Skil

COOLSOFT, Madison, Wisconsin, us, 53774

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Quality Assurance Project Management Principles And Practices Communication Skills

Requirement id 155839

Job title Analyst

Job location: Madison, WI

Skills required: Business Analysis, Business Process Documentation, Process Design, Quality Assurance Project Management

Open Date:05-Nov-2025

Job type: Contract

Duration: 7 Months

Compensation: DOE

Job interview type: ---

Email Recruiter: coolsoft

Job Description Analyst: Business Analysis, Business Process Documentation, Process Design, Quality Assurance Project Management Pri

Start date: 12/15/2025

End date: 06/30/2026

Submission deadline: 11/12/2025 4:00:00 PM

Client Info: DFI

Interview Process

Teams with camera on

Duration of the Contract: 6/30/2025, with potential for at least 1-year extension

Onsite or Remote? Candidates must be CURRENT WI residents. No relocation is allowed. The selected hire must be onsite a minimum of two days per week.

Hybrid positions may be eligible for up to three days per week remote work after successful onboarding

Description Under the general guidance of the IT Solution Delivery Manager, this position is responsible for growing and operating the Information Technology Solution Delivery program at Wisconsin Department of Financial Institutions (DFI). This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish goals.

Essential duties include reviewing and understanding business objectives and problems, analyzing user requirements, procedures, and problems to improve existing or developing computer systems; conferring with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports; writing detailed stories, based on business requirements and user stories, for program functions, and steps required to develop or modify computer programs; writing operational manuals for users; performing testing, validation, and quality assurance of DFIs information technology; maintaining a high degree of professionalism including during interactions with executive leadership; creating and implementing IT policies, procedures, standards and guidelines.

The incumbent is expected to be familiar with a wide variety of IT concepts, practices, and technologies. This position may lead and direct the work of others. This position is headquartered at the Hill Farms State Office building in Madison, WI.

Lead and participate in teams representing the business needs to technical staff and technology system capabilities to business staff.

Facilitate discussions among all appropriate technical and business staff to clarify business rules, define system output, facilitate the design of business and technology system processes.

Analyze and document business rules, business and technical requirements, and system operations and procedures.

Develop technical specifications to meet business requirements.

Review existing and proposed rules, policies, and procedures for impact on current and proposed business processes. When necessary, adjust proposed processes or propose rule, policy or procedure changes to maintain compliance with all applicable constraints.

Coordinate with department business program specialist and technical staff efforts to clarify, revise, develop, and implement process descriptions and functional programming specifications.

Create documentation of process and system development changes, in the form of operational manuals, and assist business and technical staff to draft new procedures and publications.

Track system problems and their resolution using DFIs help desk ticketing system, bug-tracking system and other IT request systems. Investigate and analyze system problems and design solutions.

Coordination, planning and execution of efforts around Quality Assurance of business systems and processes, reliability testing for the agency's products and/or development processes.

Develop and execute test cases, scripts, plans and procedures. Record test progress and results.

Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 155839 while calling.

EOE Protected Veterans/Disability

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