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Bank of America

Operations Analyst - Year Up

Bank of America, Plano, Texas, us, 75086

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Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

Since you have the opportunity to build a successful career with opportunities to learn, grow, and make an impact, join us!

This role is responsible for analyzing day‑to‑day issues, researching, and providing resolution for various issues identified within a business unit.

Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities

Assists with coordination of implementation for products, services, and operational solutions

Supports the design, documentation, implementation, and monitoring of new products and services

Provides guidance regarding procedural, technical, and operational changes

Expands business products knowledge within operations environment

Builds network by developing relationships with partners and teammates

Inspects data to identify issues and trends

Collects and interprets data to validate operational processes

Skills

Attention to Detail

Customer and Client Focus

Monitoring, Surveillance, and Testing

Process Performance Management

Research

Adaptability

Business Analytics

Critical Thinking

Reporting

Written Communications

Data Management

Policies, Procedures, and Guidelines Management

Process Design

Process Effectiveness

Strategic Thinking

Required Background Must be a current Year Up intern at Bank of America

Shift 1st shift (United States of America)

Hours Per Week 40

Seniority Level Internship

Employment Type Full-time

Job Function Management and Manufacturing

Industries Banking

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