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Tata Consultancy Services

Business Relationship Manager _ Process Manufacturing

Tata Consultancy Services, Detroit, Michigan, United States, 48228

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Business Relationship Manager – Process Manufacturing Join to apply for the

Business Relationship Manager – Process Manufacturing

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Tata Consultancy Services . The position is part of TCS’s IoT and Digital Engineering Service Line, focused on managing focused accounts, ensuring customer delight, and mining accounts for driving business growth for customers in process manufacturing (chemicals, pulp & paper, paints & adhesives, etc.). The ideal candidate will have over 15 years of industry experience shaping proposals, building strong client relationships, managing account(s) P&L, and driving growth while collaborating with cross‑functional teams to create business opportunities and enhance value for clients.

Key Responsibilities

Lead, grow and manage engineering, manufacturing and IoT solutions and services across industrial machinery customers.

Engage senior client executives, IT & business leaders, and procurement stakeholders to build long‑term partnerships.

Monitor account performance, lead business reviews, and support relationship management to expand service footprint.

Drive account mining, identify opportunities toward pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion.

Build and maintain account maps, identify high‑potential opportunities, and strategize go‑to‑market plans with technical and sales leadership.

Represent the company at industry events and build visibility through thought leadership and client engagements.

Must‑Have Skills

Strong domain experience in process manufacturing value chain for related industries such as chemicals, plastics & rubber, pulp & paper, paints & adhesives.

Exceptional communication and stakeholder management skills.

Proven account management and client relationship experience in the US region.

Ability to engage customers with consultative selling.

Qualifications

Bachelor’s in engineering, Master in Engineering or MBA with at least 15 years of experience including 5+ years in business development and managing large accounts.

Deep domain knowledge of process manufacturing industries.

Experience in positioning offerings, developing and presenting proposals, value propositions, business cases, and complex deal structuring.

Strong technical skills enabling consultative selling.

Ability to understand market/customer needs and work with solution teams to develop innovative solutions.

Salary Range : $130,000 – $162,000 per year.

Seniority Level : Mid‑Senior level

Employment Type : Full‑time

Job Function : Sales and Business Development

Industries : IT Services and IT Consulting

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