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Midlands and Lancashire Commissioning Support Unit

Clinical Administrator

Midlands and Lancashire Commissioning Support Unit, Freeman, South Dakota, United States, 57029

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Job Overview An exciting opportunity has arisen for an enthusiastic, organised and motivated person to join the Respiratory Department within the Medicine and Emergency Care Clinical Board as a Clinical Administrator based at the Royal Victoria Infirmary.

The role will involve working closely with consultants, medical and admin team.

Post holders will be required to provide an efficient administrative service to the clinicians and their teams.

The ability to work independently and follow policies and procedures for the Board is essential.

The successful candidate will be able to demonstrate excellent communication skills, flexibility, reliability, an organised approach to work and attention to detail which are all essential to help support patient flow.

The role can be very challenging and also very rewarding.

The duties have lots of variety and ad‑hoc demands; the post holder must possess excellent time‑management and planning skills.

The position provides the opportunity to work within a very supportive and welcoming team and to further develop existing knowledge and skills.

Previous administration/secretarial experience in an NHS environment is preferred but not essential as full training is given; candidates must have excellent keyboard skills.

Main duties of the job

Interview Date: 5 December 2025

37 hours 30 minutes/week

You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

The postholder will be required to provide an efficient administrative service to the clinicians and their teams.

Daily tasks will include audio typing and proofreading (VR dictation), finalising correspondence, processing incoming/outgoing correspondence and referrals.

Talking to patients over the telephone and ensuring their queries are dealt with efficiently and fielding queries as required.

Opening and distributing post for clinical team.

Making ad‑hoc appointments and requesting clinic builds.

Chasing results and/or checking appointments as requested.

Working as a team to ensure smooth day‑to‑day running of the department.

Ad‑hoc duties requested by clinical team.

Diary management as required.

Provide cover for the Senior Medical Secretary/Team Leader as required.

Cover Clinical Administrator/Support Secretary posts Trust wide as required.

Working for our organisation As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement.

If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

Freeman Hospital

Royal Victoria Infirmary (RVI)

Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

Newcastle Dental Hospital

Newcastle Fertility Centre

Northern Centre for Cancer Care, North Cumbria

Northern Genetics Service

Cramlington Manor Walks

These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust.

Detailed Job Description And Main Responsibilities

Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists

Communicates with patients regarding appointments and admissions at the request of the medical team

Provide cover for Team Leader within your administration team as required

Cover Clinical Administrator posts Trust wide as required.

Person specification Qualifications & Education Essential criteria

Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)

English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)

Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1)

Knowledge & Experience Essential criteria

Experience of secretarial/administrative procedures

Desirable criteria

NHS Administration/Secretarial experience

Working Knowledge of NHS Systems e.g. eRecord, System One

Knowledge of medical terminology

Skills & Abilities Essential criteria

IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint

Advanced keyboard skills including a high standard of word processing skills

Excellent communication skills

Ability to work without direct supervision

Ability to manage time effectively and work on own initiative

Ability to accurately input, collate and present information

Values I Behavioural I Attitudes Essential Criteria

Understanding of confidentiality

Seniority level Entry level

Employment type Part-time

Job function Research, Analyst, and Information Technology

Industries Hospitals and Health Care

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