Indotronix Avani Group
We are seeking a skilled and proactive SCADA OT Support Engineer to join our Operational Technology (OT) team. This role is responsible for the support, maintenance, and enhancement of SCADA (Supervisory Control and Data Acquisition) systems and associated OT infrastructure. The ideal candidate will have a strong background in industrial control systems, network security, and real‑time data systems, with a passion for ensuring high availability and reliability of mission‑critical systems.
Key Responsibilities
Provide day‑to‑day support for SCADA systems, including troubleshooting, diagnostics, and resolution of issues. Monitor system performance and ensure uptime, reliability, and data integrity across OT environments. Collaborate with engineering, IT, and field operations teams to implement system upgrades, patches, and configuration changes. Maintain and update documentation for SCADA architecture, network diagrams, and standard operating procedures. Support cybersecurity initiatives by applying OT security best practices, including patch management, access control, and network segmentation. Assist in the deployment and commissioning of new SCADA assets and field devices (RTUs, PLCs, HMIs). Conduct root cause analysis and implement corrective and preventive actions. Participate in after‑hour support on‑call rotation, responding to SCADA‑related incidents and alarms. Ensure compliance with industry standards and regulatory requirements (e.g., NERC CIP, ISA/IEC 62443).
Qualifications Education & Experience
Bachelor’s degree in electrical engineering, Computer Science, Industrial Automation, or a related field. 2+ years of experience supporting SCADA or industrial control systems in a production environment.
Technical Skills
Familiarity with the AVEVA Enterprise SCADA System or a similar SCADA platform. Knowledge of PLC/RTU programming and protocols (Modbus, DNP3, OPC, IEC 60870). Understanding of networking fundamentals (firewalls, VLANs, switches, routers). Experience with Windows Server, Active Directory, and virtualization technologies (VMware, Hyper‑V). Knowledge of cybersecurity principles and tools relevant to OT environments.
Soft Skills
Strong analytical and problem‑solving skills. Excellent communication and teamwork abilities. Ability to work independently and manage multiple priorities.
Preferred Qualifications
Experience in regulated industries (e.g., utilities, oil & gas, manufacturing).
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Provide day‑to‑day support for SCADA systems, including troubleshooting, diagnostics, and resolution of issues. Monitor system performance and ensure uptime, reliability, and data integrity across OT environments. Collaborate with engineering, IT, and field operations teams to implement system upgrades, patches, and configuration changes. Maintain and update documentation for SCADA architecture, network diagrams, and standard operating procedures. Support cybersecurity initiatives by applying OT security best practices, including patch management, access control, and network segmentation. Assist in the deployment and commissioning of new SCADA assets and field devices (RTUs, PLCs, HMIs). Conduct root cause analysis and implement corrective and preventive actions. Participate in after‑hour support on‑call rotation, responding to SCADA‑related incidents and alarms. Ensure compliance with industry standards and regulatory requirements (e.g., NERC CIP, ISA/IEC 62443).
Qualifications Education & Experience
Bachelor’s degree in electrical engineering, Computer Science, Industrial Automation, or a related field. 2+ years of experience supporting SCADA or industrial control systems in a production environment.
Technical Skills
Familiarity with the AVEVA Enterprise SCADA System or a similar SCADA platform. Knowledge of PLC/RTU programming and protocols (Modbus, DNP3, OPC, IEC 60870). Understanding of networking fundamentals (firewalls, VLANs, switches, routers). Experience with Windows Server, Active Directory, and virtualization technologies (VMware, Hyper‑V). Knowledge of cybersecurity principles and tools relevant to OT environments.
Soft Skills
Strong analytical and problem‑solving skills. Excellent communication and teamwork abilities. Ability to work independently and manage multiple priorities.
Preferred Qualifications
Experience in regulated industries (e.g., utilities, oil & gas, manufacturing).
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