JD.COM
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Warehouse Manager
role at
JD.COM
Job Title:
Warehouse Manager - Bilingual Mandarin
Location: Perth Amboy, NJ
Pay Range: $90,000 - $120,000
Bilingual Mandarin Required
Job Details Seniority Level:
Mid‑Senior level
Employment Type:
Full‑time
Job Function:
Management and Manufacturing
Industry:
Software Development
Key Responsibilities Operational Leadership
Design and execute warehouse workflows, optimize layout planning, and establish KPIs to meet performance targets and client SLAs.
Team & Resource Management
Manage, train, and motivate warehouse staff. Oversee labor planning, shift scheduling, and staffing based on volume trends and business needs.
Process Standardization
Implement and refine SOPs to drive consistency, improve quality, reduce errors, and support continuous improvement initiatives.
Inventory & Quality Control
Ensure accurate inventory tracking and reconciliation, minimize shrinkage, and maintain product quality through robust QC processes.
Inbound & Outbound Execution
Supervise the receipt, put‑away, picking, packing, and shipping of goods, ensuring all activities are completed safely and on time.
Customer & Stakeholder Communication
Act as the point of contact for client operations teams, address concerns, resolve complaints, and ensure a high level of satisfaction.
Data & Performance Reporting
Monitor and analyze operational metrics, generate weekly/monthly performance reports, and develop actionable insights to improve efficiency.
Compliance & Safety
Uphold all safety standards, ensure regulatory compliance, and champion a culture of safety across the warehouse.
Qualifications
Bachelor's degree in Supply Chain, Logistics, Business, or related field
5+ years of progressive experience in 3PL or warehouse operations, including team management
Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs
Experience in process design, warehouse planning, and cost control
Excellent problem‑solving, communication, and leadership skills
Ability to analyze data and translate findings into operational improvements
Bilingual in Mandarin is REQUIRED
Preferred Qualifications
Prior experience with high‑volume e‑commerce fulfillment
Background in both manual and automated warehouse environments
Familiarity with lean methodologies and continuous improvement frameworks
Ability to thrive in a fast‑paced, deadline‑driven environment
What We Offer
The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e‑commerce business.
A diverse, inclusive work environment, where you can make a significant impact on JD.COM's regional presence.
A competitive salary and benefits package, including health insurance, pension, and performance bonuses.
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Warehouse Manager
role at
JD.COM
Job Title:
Warehouse Manager - Bilingual Mandarin
Location: Perth Amboy, NJ
Pay Range: $90,000 - $120,000
Bilingual Mandarin Required
Job Details Seniority Level:
Mid‑Senior level
Employment Type:
Full‑time
Job Function:
Management and Manufacturing
Industry:
Software Development
Key Responsibilities Operational Leadership
Design and execute warehouse workflows, optimize layout planning, and establish KPIs to meet performance targets and client SLAs.
Team & Resource Management
Manage, train, and motivate warehouse staff. Oversee labor planning, shift scheduling, and staffing based on volume trends and business needs.
Process Standardization
Implement and refine SOPs to drive consistency, improve quality, reduce errors, and support continuous improvement initiatives.
Inventory & Quality Control
Ensure accurate inventory tracking and reconciliation, minimize shrinkage, and maintain product quality through robust QC processes.
Inbound & Outbound Execution
Supervise the receipt, put‑away, picking, packing, and shipping of goods, ensuring all activities are completed safely and on time.
Customer & Stakeholder Communication
Act as the point of contact for client operations teams, address concerns, resolve complaints, and ensure a high level of satisfaction.
Data & Performance Reporting
Monitor and analyze operational metrics, generate weekly/monthly performance reports, and develop actionable insights to improve efficiency.
Compliance & Safety
Uphold all safety standards, ensure regulatory compliance, and champion a culture of safety across the warehouse.
Qualifications
Bachelor's degree in Supply Chain, Logistics, Business, or related field
5+ years of progressive experience in 3PL or warehouse operations, including team management
Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs
Experience in process design, warehouse planning, and cost control
Excellent problem‑solving, communication, and leadership skills
Ability to analyze data and translate findings into operational improvements
Bilingual in Mandarin is REQUIRED
Preferred Qualifications
Prior experience with high‑volume e‑commerce fulfillment
Background in both manual and automated warehouse environments
Familiarity with lean methodologies and continuous improvement frameworks
Ability to thrive in a fast‑paced, deadline‑driven environment
What We Offer
The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e‑commerce business.
A diverse, inclusive work environment, where you can make a significant impact on JD.COM's regional presence.
A competitive salary and benefits package, including health insurance, pension, and performance bonuses.
#J-18808-Ljbffr