NRI North America
Base pay range
$45.00/hr - $50.00/hr
Position Overview Our client is seeking a skilled and proactive Network Administrator to manage and administer our client’s Webex Calling and Webex Contact Center environment, and Network Infrastructure. The ideal candidate will have hands‑on experience with Cisco Cloud Calling technologies and a strong understanding of network (routing and switching) and voice architecture.
Key Responsibilities
Administer Webex Calling architecture and Control Hub setup
Manage PSTN, dial plans, trunk/route groups, and call routing
Deploy services across multiple locations and networks
Configure MPP phones, local gateways, and firewall settings
Support advanced features: call queues, voicemail, hunt groups, auto attendants
Manage users, devices, virtual lines, DECT networks, and hoteling
Administer Webex Contact Center agents and queues
Day‑to‑day support of the Cisco routing and switching environment
Use analytics and troubleshooting tools to monitor and resolve issues
Document configurations including technical specifications, network diagrams, and operational procedures.
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience.
Experience with Webex Calling and Contact Center administration.
Strong knowledge of VoIP, SIP, and cloud telephony.
Familiarity with Cisco Control Hub, MPP phones, and gateways.
Proficient in dial plan and call routing configuration.
Skilled in troubleshooting and performance monitoring.
Excellent hands‑on experience with Cisco routing and switching.
Excellent communication and documentation abilities.
Cisco certifications (CCNA, CCNP Collaboration) preferred.
Seniority level Mid‑Senior level
Employment type Contract
Job function Information Technology
Industries Non‑profit Organizations
#J-18808-Ljbffr
Position Overview Our client is seeking a skilled and proactive Network Administrator to manage and administer our client’s Webex Calling and Webex Contact Center environment, and Network Infrastructure. The ideal candidate will have hands‑on experience with Cisco Cloud Calling technologies and a strong understanding of network (routing and switching) and voice architecture.
Key Responsibilities
Administer Webex Calling architecture and Control Hub setup
Manage PSTN, dial plans, trunk/route groups, and call routing
Deploy services across multiple locations and networks
Configure MPP phones, local gateways, and firewall settings
Support advanced features: call queues, voicemail, hunt groups, auto attendants
Manage users, devices, virtual lines, DECT networks, and hoteling
Administer Webex Contact Center agents and queues
Day‑to‑day support of the Cisco routing and switching environment
Use analytics and troubleshooting tools to monitor and resolve issues
Document configurations including technical specifications, network diagrams, and operational procedures.
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience.
Experience with Webex Calling and Contact Center administration.
Strong knowledge of VoIP, SIP, and cloud telephony.
Familiarity with Cisco Control Hub, MPP phones, and gateways.
Proficient in dial plan and call routing configuration.
Skilled in troubleshooting and performance monitoring.
Excellent hands‑on experience with Cisco routing and switching.
Excellent communication and documentation abilities.
Cisco certifications (CCNA, CCNP Collaboration) preferred.
Seniority level Mid‑Senior level
Employment type Contract
Job function Information Technology
Industries Non‑profit Organizations
#J-18808-Ljbffr