King Veterinary Service Inc
Veterinary Clinic Office Manager
King Veterinary Service Inc, Lagrange, Indiana, United States, 46761
Benefits
Bonus based on performance
Company parties
Employee discounts
Health insurance
Paid time off
Job Summary King Veterinary Clinic is a fast‑paced veterinary office dedicated to providing exceptional medical care and customer service. We are a close‑knitted team that values collaboration, efficiency, and compassionate care for our patients and their owners. This is a dynamic role for a highly motivated and detail‑oriented individual who can thrive in a busy environment and serve as the central hub of our clinic's daily operations.
Responsibilities
Practice oversight – Ensure the seamless flow of daily operations, balancing administrative, client and personnel needs.
Implement and enforce clinic policies and procedures to improve efficiency.
Act as primary point of contact, resolving any issues promptly.
Maintain a clean, safe and organized office environment.
Team Leadership and Human Resources
Manage and supervise front office staff and veterinary assistants.
Coordinate staff schedules to ensure adequate coverage for all operational hours.
Mediate personnel issues and facilitate conflict resolution with fairness and discretion.
Oversee appointment scheduling, billing and all client communications.
Address client inquiries and concerns in a professional and empathetic manner.
Ensure a high level of client satisfaction through effective communication.
Financial Administration
Manage daily accounting transactions including billing and accounts receivable.
Oversee inventory, purchasing and ordering supplies.
Ensure the collection of payments from pet owners.
Record‑Keeping and Technology
Maintain accurate client and patient medical records.
Manage and troubleshoot practice management software.
Ensure compliance with all regulations for controlled substances.
Qualifications
High school diploma/GED required; degree in business administration or related field preferred.
Previous experience as a Veterinary Office Manager or similar position preferred.
Experience with veterinary practice management software is an asset.
Skilled in Microsoft Office, Excel, and Outlook.
Excellent time management skills and ability to prioritize multiple tasks.
Strong problem‑solving skills and attention to detail.
Excellent verbal and written communication skills.
A genuine passion for animals and their well‑being.
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Bonus based on performance
Company parties
Employee discounts
Health insurance
Paid time off
Job Summary King Veterinary Clinic is a fast‑paced veterinary office dedicated to providing exceptional medical care and customer service. We are a close‑knitted team that values collaboration, efficiency, and compassionate care for our patients and their owners. This is a dynamic role for a highly motivated and detail‑oriented individual who can thrive in a busy environment and serve as the central hub of our clinic's daily operations.
Responsibilities
Practice oversight – Ensure the seamless flow of daily operations, balancing administrative, client and personnel needs.
Implement and enforce clinic policies and procedures to improve efficiency.
Act as primary point of contact, resolving any issues promptly.
Maintain a clean, safe and organized office environment.
Team Leadership and Human Resources
Manage and supervise front office staff and veterinary assistants.
Coordinate staff schedules to ensure adequate coverage for all operational hours.
Mediate personnel issues and facilitate conflict resolution with fairness and discretion.
Oversee appointment scheduling, billing and all client communications.
Address client inquiries and concerns in a professional and empathetic manner.
Ensure a high level of client satisfaction through effective communication.
Financial Administration
Manage daily accounting transactions including billing and accounts receivable.
Oversee inventory, purchasing and ordering supplies.
Ensure the collection of payments from pet owners.
Record‑Keeping and Technology
Maintain accurate client and patient medical records.
Manage and troubleshoot practice management software.
Ensure compliance with all regulations for controlled substances.
Qualifications
High school diploma/GED required; degree in business administration or related field preferred.
Previous experience as a Veterinary Office Manager or similar position preferred.
Experience with veterinary practice management software is an asset.
Skilled in Microsoft Office, Excel, and Outlook.
Excellent time management skills and ability to prioritize multiple tasks.
Strong problem‑solving skills and attention to detail.
Excellent verbal and written communication skills.
A genuine passion for animals and their well‑being.
#J-18808-Ljbffr