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Victra - Verizon Authorized Retailer

Assistant General Manager

Victra - Verizon Authorized Retailer, Fremont, California, us, 94537

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Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team, develop sales specialists, drive sales targets, manage financials, and create outstanding in‑store experiences.

Are you a person who thrives in a competitive atmosphere while having fun with your team? If so, you’ll fit right in. If you love helping others grow to their full potential and consistently deliver results, Victra is the place for you.

We believe in

#Performance #Collaboration #Integrity #Innovation #Celebration .

Responsibilities You will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor, coach them one on one, and motivate them to reach the next level.

Resolving customer issues and assisting with customer transactions.

Taking direction from store leader on day‑to‑day operations.

Setting and sharing daily/weekly/monthly goals with sales teams.

Providing training and mentoring to deliver an outstanding customer experience.

Identifying selling skill gaps, building and implementing development plans to help the team exceed sales metrics and quota assignments.

Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store uptime and functionality.

Monitoring inventory by restocking shelves, maintaining device security, and managing store cleanliness.

Leading store merchandising and planogram compliance in accordance with company expectations.

Completing store opening and closing activities.

Collectively responsible for attaining store targets daily/weekly/monthly.

Benefits & Compensation We offer paid training, premium health, dental and vision insurance, paid maternity leave, 401(k) match, tuition reimbursement, 50% off Verizon Service, VNation Disaster Relief, referral bonus, frequent contests, career advancement opportunities, and more. Full benefit details are available on request.

Compensation for Assistant General Managers ranges from $43,000 to $67,000 annually, combining a base hourly rate of $20.20 plus uncapped commission.

What We’re Looking For You thrive in a sales environment and enjoy sharing energy with a team that you can develop and motivate. You set high goals, welcome new ideas, relate well to diverse people, and adapt to ensure others perform at their best.

Requirements

Background in customer service within the retail, restaurant or wireless industry (preferred).

1‑2 years of experience in a customer service or leadership role.

Management experience in a commissions‑based sales environment.

Proven track record of achieving challenging team and individual sales goals.

Ability to balance multiple opposing priorities in a multifaceted

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