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Baton Rouge General

Manager - Business Services

Baton Rouge General, Baton Rouge, Louisiana, us, 70873

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Lead with Excellence. Drive Operational Success. What We’re Looking For:

A results-driven leader with strong organizational and communication skills.

Experience Requirements:

Minimum 3 years of supervisory or managerial experience in a hospital admissions setting.

Educational Requirements:

Associate degree or higher preferred.

Special Skills, Licenses, and Knowledge Requirements:

Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) preferred.

Ability to manage budgets, staff performance, and departmental operations effectively.

Strong knowledge of hospital admissions processes and compliance standards.

Why You'll Love Working With Us: At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

A comprehensive benefits program for you and your family.

Professional development and support.

Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program.

We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.

Check out our employee perks https://www.brgeneral.org/documents/careers/BRG-Employee-Perks.pdf!

What You Will Do: Responsible for the day-to-day management, operation, and accountability for a functional area. Makes decisions within guidelines that impact financial and performance objectives. Oversees staff, budget, and compliance for business services and admissions.

Ensure departmental objectives and priorities are met daily.

Develop and monitor departmental budgets and implement cost-saving measures.

Maintain organized operations for efficiency and accuracy of work and information flow.

Direct and coordinate staff activities, including hiring, performance reviews, and disciplinary actions.

Oversee inpatient/outpatient admissions and registration processes for compliance and efficiency.

Collaborate with nursing, finance, and other departments to integrate business services into patient care.

Monitor key indicators for admitting/registration practices and ensure regulatory compliance.

Implement new programs and procedures to improve services and operational efficiency.

Perform other duties as assigned.

What Sets BRG Apart: At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non‑clinical – what you do here matters.

With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end‑of‑life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.

Experience Requirements:

Minimum 3 years of supervisory or managerial experience in a hospital admissions setting.

Educational Requirements:

Associate degree or higher preferred.

Special Skills, Licenses, and Knowledge Requirements:

Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) preferred.

Ability to manage budgets, staff performance, and departmental operations effectively.

Strong knowledge of hospital admissions processes and compliance standards.

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