K-12 SaaS Support & Incident Specialist

A leading public sector solutions firm is seeking a Support Desk Agent in Jackson, Mississippi. The role involves managing customer requests, providing exceptional service through the Zendesk platform, and supporting K12 education software products. Candidates should have strong communication skills and experience in technical support, preferably in education. Comprehensive benefits are included, with a competitive salary ranging from $55,500 to $68,400. #J-18808-Ljbffr