Public Consulting Group
A public sector solutions provider based in Augusta, ME, is seeking a Support Desk Agent. This role involves managing customer requests through the Zendesk platform, providing exceptional service, and supporting K12 education software products. Ideal candidates will have strong communication skills, experience in SaaS support, and the ability to analyze and solve problems effectively. Compensation ranges from $55,500 to $68,400 annually, with a range of benefits including medical, dental, and PTO.
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