K-12 SaaS Support & Incident Specialist

A leading public sector solutions firm in Lincoln, Nebraska is seeking a support desk agent to manage customer requests in a fast-paced environment. The ideal candidate will have exceptional communication skills and experience in technical support, particularly within K-12 education. Responsibilities include supporting education software, resolving customer inquiries via Zendesk, and maintaining detailed incident documentation. Compensation ranges from $55,500 to $68,400 with benefits. #J-18808-Ljbffr