FreedomCare
FreedomCare is seeking motivated individuals for the Call Center Talent Pool (Colorado) role. This position is part of our rapidly growing customer service team focused on supporting patients and caregivers in home care.
Role
HomeCare Sales Specialist I – connect and engage with individuals interested in home care support.
Intake Specialist I – work with patients and caregivers to educate and assist with application and enrollment.
Onboarding Specialist I – guide patients and caregivers through the onboarding process with virtual or in‑person orientations.
Care Support Specialist I – support patients and caregivers throughout their home care journey.
Ideal Candidate
Customer service skills: handle high‑volume calls, resolve issues, empathic, active listening.
Communication skills: excellent verbal and written communication, empathy.
Soft skills: listening, emotional intelligence, teamwork.
Problem‑solving: calm under pressure, de‑escalating calls.
Time management: prioritize tasks and meet expectations.
Technology: computer proficiency, strong typing, note‑taking, multitasking.
Multitasking: manage multiple responsibilities simultaneously.
Hybrid Position:
Employees must commute to the FreedomCare Colorado office in Denver, near the Denver Tech Center, 3 days per week.
Note: This is a pipeline talent‑pool requisition. We will reach out when new opportunities arise.
Why Join Us?
Impact Lives – support individuals and families in need.
Growth opportunities – supportive environment for professional development.
Competitive benefits – comprehensive package including compensation, medical, retirement, wellness, events, and learning.
About FreedomCare Founded in 2016, FreedomCare is an innovative home‑care agency that brings dignity and support to patients in their homes and to caregivers who care for them. We are the largest consumer‑directed home‑care agency in New York and are expanding into other states and technology‑based solutions. We currently serve patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR, and NV. Our values drive the level of care we deliver: Here For You, Own It, Do the Right Thing, Be Positive.
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Compensation Range:
$20.00 – $24.00 per hour at the commencement of the first year; base pay range $18–$22 USD.
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Role
HomeCare Sales Specialist I – connect and engage with individuals interested in home care support.
Intake Specialist I – work with patients and caregivers to educate and assist with application and enrollment.
Onboarding Specialist I – guide patients and caregivers through the onboarding process with virtual or in‑person orientations.
Care Support Specialist I – support patients and caregivers throughout their home care journey.
Ideal Candidate
Customer service skills: handle high‑volume calls, resolve issues, empathic, active listening.
Communication skills: excellent verbal and written communication, empathy.
Soft skills: listening, emotional intelligence, teamwork.
Problem‑solving: calm under pressure, de‑escalating calls.
Time management: prioritize tasks and meet expectations.
Technology: computer proficiency, strong typing, note‑taking, multitasking.
Multitasking: manage multiple responsibilities simultaneously.
Hybrid Position:
Employees must commute to the FreedomCare Colorado office in Denver, near the Denver Tech Center, 3 days per week.
Note: This is a pipeline talent‑pool requisition. We will reach out when new opportunities arise.
Why Join Us?
Impact Lives – support individuals and families in need.
Growth opportunities – supportive environment for professional development.
Competitive benefits – comprehensive package including compensation, medical, retirement, wellness, events, and learning.
About FreedomCare Founded in 2016, FreedomCare is an innovative home‑care agency that brings dignity and support to patients in their homes and to caregivers who care for them. We are the largest consumer‑directed home‑care agency in New York and are expanding into other states and technology‑based solutions. We currently serve patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR, and NV. Our values drive the level of care we deliver: Here For You, Own It, Do the Right Thing, Be Positive.
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Compensation Range:
$20.00 – $24.00 per hour at the commencement of the first year; base pay range $18–$22 USD.
#J-18808-Ljbffr