StorQuest Self Storage
StorQuest Assistant Store Manager
StorQuest Self Storage, San Leandro, California, United States, 94579
When you join the StorQuest Self Storage family, you’re tapping into the power of a brand that values creativity, inspiration, and collaboration. As part of the William Warren Group (WWG), we are looking for motivated individuals who can contribute to our evolving culture and help us deliver exceptional guest experiences.
How You’ll Make a Difference The
Assistant Store Manager
acts as the first-line representative to customers in the Store Manager’s absence. You will maintain daily operations, support revenue, delinquency management, occupancy, cleanliness, and customer service as required.
Key Responsibilities
Assist Store Manager with revenue, delinquency management, occupancy, and customer service as required.
Maintain daily operational activities: inspect stores, perform lock checks, ensure facility cleanliness, and perform minor maintenance duties.
Process cash handling, balance receipts, post payments, and handle bank deposits in a timely manner.
Manage all aspects of the rental process, including converting a sale, taking payments, selling merchandise, offering insurance, and assisting customers with truck rentals.
Participate in collecting past‑due accounts and guide WWP customers through their storage journey.
Work evenings, weekends, and provide support at multiple sites if necessary.
Pay & Benefits $18.00–$21.00 per hour + Competitive Bonus Potential Medical, Dental & Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance‑Based Bonus Team‑Building Events & Activities Employee Assistance Program Pet Insurance
What Makes This Opportunity Awesome
Make a difference and have a positive impact.
Help people by listening and understanding their challenges.
Consult customers for optimal storage solutions that fit their needs.
Promote a team‑first environment that values guest service and happiness.
Take the lead on team initiatives, learn new skills, and grow your management capabilities.
creatively to success by generating new ideas.
About You Preferred 1+ years in Customer Service/Sales experience
Tech Savvy is a plus
Experience in Cash Handling required
Must be available on weekends
A huge passion for guest service and sales
Strong accountability combined with a strong work ethic and enthusiasm for teamwork
Positive, outgoing personality and insatiable appetite to learn new things
Experience working in retail or service industry preferred
Physical Demands and Work Environment Ability to walk, bend, stand, stoop frequently. Ability to lift up to 35 lbs. frequently; lift up to 50 lbs. occasionally. Work evenings and weekends as needed or required. Operate maintenance tools, communicate in written and verbal format frequently.
Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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How You’ll Make a Difference The
Assistant Store Manager
acts as the first-line representative to customers in the Store Manager’s absence. You will maintain daily operations, support revenue, delinquency management, occupancy, cleanliness, and customer service as required.
Key Responsibilities
Assist Store Manager with revenue, delinquency management, occupancy, and customer service as required.
Maintain daily operational activities: inspect stores, perform lock checks, ensure facility cleanliness, and perform minor maintenance duties.
Process cash handling, balance receipts, post payments, and handle bank deposits in a timely manner.
Manage all aspects of the rental process, including converting a sale, taking payments, selling merchandise, offering insurance, and assisting customers with truck rentals.
Participate in collecting past‑due accounts and guide WWP customers through their storage journey.
Work evenings, weekends, and provide support at multiple sites if necessary.
Pay & Benefits $18.00–$21.00 per hour + Competitive Bonus Potential Medical, Dental & Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance‑Based Bonus Team‑Building Events & Activities Employee Assistance Program Pet Insurance
What Makes This Opportunity Awesome
Make a difference and have a positive impact.
Help people by listening and understanding their challenges.
Consult customers for optimal storage solutions that fit their needs.
Promote a team‑first environment that values guest service and happiness.
Take the lead on team initiatives, learn new skills, and grow your management capabilities.
creatively to success by generating new ideas.
About You Preferred 1+ years in Customer Service/Sales experience
Tech Savvy is a plus
Experience in Cash Handling required
Must be available on weekends
A huge passion for guest service and sales
Strong accountability combined with a strong work ethic and enthusiasm for teamwork
Positive, outgoing personality and insatiable appetite to learn new things
Experience working in retail or service industry preferred
Physical Demands and Work Environment Ability to walk, bend, stand, stoop frequently. Ability to lift up to 35 lbs. frequently; lift up to 50 lbs. occasionally. Work evenings and weekends as needed or required. Operate maintenance tools, communicate in written and verbal format frequently.
Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
#J-18808-Ljbffr