DaVita Kidney Care
Assistant Regional Operations Director – Hospital Services
Job Summary:
The Assistant Director – Hospital Services provides leadership and operational oversight for multiple acute programs within designated hospital service areas. This position ensures excellence in patient care, financial performance, regulatory compliance, and team engagement. Working in partnership with divisional and hospital leadership, the Assistant Director supports DaVita’s mission of delivering quality outcomes and strong hospital partnerships.
Responsibilities
Financial Management (25%)
Formulate and manage regional budgets in compliance with DaVita policies.
Oversee expense reports, payroll, and charge submissions for accuracy and ethical standards.
Provide financial training to Hospital Services Administrators and ensure adherence to company standards.
Growth (20%)
Shape and execute strategic plans for growth in partnership with the Division Vice President.
Expand service offerings with current hospital partners and support new partnership negotiations.
Influence hospital and physician relationships to enhance DaVita’s brand reputation.
Risk Management & Quality Assurance (10%)
Ensure compliance with all legal, regulatory, and accreditation standards.
Coordinate audits, reporting, and corrective actions with state and federal agencies.
Oversee compliance with OSHA, Joint Commission, and Worker Compensation requirements.
Team Management (25%)
Supervise clinical and biomedical teams to ensure quality, cost‑effective patient care.
Direct hiring, training, evaluations, and performance management.
Ensure ongoing education in nursing practices, patient safety, and regulatory standards.
Patient Care Management (10%)
Partner with Medical Directors to ensure appropriate treatment modalities.
Collaborate with hospital partners on policies for continuity of care.
Maintain proactive communication with healthcare professionals regarding patient outcomes.
Quality Outcomes & Patient Safety (5%)
Represent DaVita on matters of quality and patient safety.
Support implementation of quality initiatives and audits.
Partner with national clinical teams to develop and revise clinical policies and procedures.
Other Duties (5%)
– As Assigned.
Education & Experience
Current RN license in the state of practice required.
Bachelor’s Degree required; Master’s Degree preferred.
4–8 years of relevant experience in acute or hospital services management.
Specialized Experience, Training, or Qualifications
One year of acute hemodialysis experience required.
Experience in CQI methodology and working within a hospital environment.
Demonstrated ability to teach adult learners and communicate complex information clearly.
Scheduling flexibility and ability to travel as required.
Travel and Time Requirements
Travel: Moderate, as needed for hospital site support and audits.
Nights/Weekends: Occasional based on operational needs.
Language Skills
Fluent in written and verbal communication necessary to perform essential duties.
Work Environment
Moderate noise level typical of office or healthcare environments.
Minimal exposure to blood or hazardous conditions.
Reasonable accommodations will be provided for individuals with disabilities.
Visual and Physical Requirements
Vision adequate for performing job duties; ability to distinguish colors when necessary.
Ability to lift up to 50 lbs unassisted and perform standing, walking, stretching, and keyboarding tasks.
Benefits and Rewards
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
Professional development programs: On‑demand virtual leadership and development courses through DaVita’s online platform StarLearning.
Equal Employment Opportunity Statement We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
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The Assistant Director – Hospital Services provides leadership and operational oversight for multiple acute programs within designated hospital service areas. This position ensures excellence in patient care, financial performance, regulatory compliance, and team engagement. Working in partnership with divisional and hospital leadership, the Assistant Director supports DaVita’s mission of delivering quality outcomes and strong hospital partnerships.
Responsibilities
Financial Management (25%)
Formulate and manage regional budgets in compliance with DaVita policies.
Oversee expense reports, payroll, and charge submissions for accuracy and ethical standards.
Provide financial training to Hospital Services Administrators and ensure adherence to company standards.
Growth (20%)
Shape and execute strategic plans for growth in partnership with the Division Vice President.
Expand service offerings with current hospital partners and support new partnership negotiations.
Influence hospital and physician relationships to enhance DaVita’s brand reputation.
Risk Management & Quality Assurance (10%)
Ensure compliance with all legal, regulatory, and accreditation standards.
Coordinate audits, reporting, and corrective actions with state and federal agencies.
Oversee compliance with OSHA, Joint Commission, and Worker Compensation requirements.
Team Management (25%)
Supervise clinical and biomedical teams to ensure quality, cost‑effective patient care.
Direct hiring, training, evaluations, and performance management.
Ensure ongoing education in nursing practices, patient safety, and regulatory standards.
Patient Care Management (10%)
Partner with Medical Directors to ensure appropriate treatment modalities.
Collaborate with hospital partners on policies for continuity of care.
Maintain proactive communication with healthcare professionals regarding patient outcomes.
Quality Outcomes & Patient Safety (5%)
Represent DaVita on matters of quality and patient safety.
Support implementation of quality initiatives and audits.
Partner with national clinical teams to develop and revise clinical policies and procedures.
Other Duties (5%)
– As Assigned.
Education & Experience
Current RN license in the state of practice required.
Bachelor’s Degree required; Master’s Degree preferred.
4–8 years of relevant experience in acute or hospital services management.
Specialized Experience, Training, or Qualifications
One year of acute hemodialysis experience required.
Experience in CQI methodology and working within a hospital environment.
Demonstrated ability to teach adult learners and communicate complex information clearly.
Scheduling flexibility and ability to travel as required.
Travel and Time Requirements
Travel: Moderate, as needed for hospital site support and audits.
Nights/Weekends: Occasional based on operational needs.
Language Skills
Fluent in written and verbal communication necessary to perform essential duties.
Work Environment
Moderate noise level typical of office or healthcare environments.
Minimal exposure to blood or hazardous conditions.
Reasonable accommodations will be provided for individuals with disabilities.
Visual and Physical Requirements
Vision adequate for performing job duties; ability to distinguish colors when necessary.
Ability to lift up to 50 lbs unassisted and perform standing, walking, stretching, and keyboarding tasks.
Benefits and Rewards
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
Professional development programs: On‑demand virtual leadership and development courses through DaVita’s online platform StarLearning.
Equal Employment Opportunity Statement We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
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