Director of Customer Success — AI‑Driven Growth & Retention

A SaaS company is seeking a Director of Customer Success responsible for driving retention and growth across a large team while enhancing customer engagement strategies. The leader will oversee key metrics, develop processes focusing on AI integration, and ensure clients' success through high-impact strategies. Candidates must have extensive experience in B2B SaaS and customer success leadership. This position offers a hybrid work model with significant responsibility and influence within the organization. #J-18808-Ljbffr