Logo
R1 RCM

Customer Service Representative - Patient Representative

R1 RCM, Nashville, Tennessee, United States, 37247

Save Job

Location:

Ascension St. Thomas Midtown Hospital

Shift Hours:

Thurs & Sat 9A-9:30P

Job Title:

Customer Service Representative – Patient Registration

As our

Customer Service Representative , you’ll help patients check into the hospital, answer registration questions, and build trust by listening with compassion. Fast‑paced environment, answer phones, type quickly, no prior healthcare experience required. Vaccinations, drug test, and background check prior to hire.

Responsibilities

Work across multiple computer screens to intake patient and insurance information accurately.

Help patients who may be ill or worried; listen carefully, ask follow‑up questions, and build rapport.

Operate in a fast‑paced work environment, often on your feet, collecting diverse health plan data and working quickly despite unexpected variations.

Collaborate with a team focused on career progress and early healthcare career opportunities.

Qualifications

High School Diploma or GED

Excellent customer service experience

Base Pay:

$15.00 – $20.28 per hour (US‑based position)

Benefits:

Competitive benefits package and continuous learning opportunities.

Equal Employment Opportunity Statement: R1 RCM Inc. is dedicated to equal employment opportunity for all protected categories. The Company prohibits discrimination and harassment.

If you have a disability and require a reasonable accommodation, please contact us at 312‑496‑7709.

California residents: privacy notice available.

#J-18808-Ljbffr