H&R Block
Company Overview H&R Block believes in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also foster a high‑performing, connected culture where everyone feels they belong.
Typical Day You will inspire people to make confident, informed decisions about their lives, careers, and money. As a Seasonal Client Service Professional/Receptionist, you will focus on how to wow clients now and in the future.
Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help ensure all clients’ needs have been met during service both in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Qualifications and Experience High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with Microsoft Office
Benefits Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401(k) retirement savings plan, employee stock purchase plan (subject to eligibility)
Pay Range US$11.00 – $27.00 per hour (local minimum wage laws apply).
Equal Opportunity Employer H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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