H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.
Overview
As a seasonal Client Service Professional/Receptionist you will focus on wow‑ing clients now and in the future. Your role involves answering phones, greeting clients, matching them with the right tax professional, scheduling appointments, ensuring all client needs are met in person, over the phone, or virtually, and maintaining office cleanliness and organization.
Ideal Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales or marketing experience (desired)
What you’ll bring to the team
Answer phones and greet clients in a personalized, friendly, and welcoming manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service, whether in person, by phone, or virtually
Maintain office cleanliness and organize resources with teammates
Perform other duties as assigned
Core Expertise
Experience working in a fast‑paced environment
Previous customer‑service experience
Ability to multitask effectively
Strong organizational and time‑management skills
Computer proficiency, including Microsoft Office
Why Work for Us
Employee Assistance Program with Health Advocate
Well‑being program, BetterYou, to help build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan for eligible employees
Community and Inclusion
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace and are committed to building a connected culture where trust, care, and collaboration thrive. We are dedicated to helping each other grow and support one another.
Contact and Application
Sponsored Job: #42781 – Seniority level: Not Applicable | Employment type: Full‑time | Job function: Administrative | Industries: Retail. If you’re looking to make an impact, H&R Block is the place for you.
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