H&R Block
Job Title: Receptionist
H&R Block is looking for a friendly and organized individual to join our client service team as a seasonal Receptionist. The role focuses on creating a welcoming environment for clients and ensuring smooth day‑to‑day operations.
Company Overview
At H&R Block , we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We maintain a high‑performing, connected culture where everyone feels they belong.
A Typical Day
You will answer phones, greet clients, match them with the appropriate tax professional, schedule appointments, and ensure all client needs are met whether in person, over the phone, or virtually. Maintaining office cleanliness and organization with team members is also part of your daily duties.
Job Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Solve scheduling inquiries and book appointments as requested
Ensure all client needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Perform other duties as assigned
Qualifications
High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience
Additional Skills
Experience working in a fast‑paced environment
Previous customer service experience
Capability to multitask effectively
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help build healthy habits
Neurodiversity and caregiver support available
Discounts on everyday items and services
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)
Equal Opportunity Employer
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Salary
Monthly range: $2,953.25 – $4,365.66
Application
To apply, please submit your resume and cover letter through the H&R Block careers portal.
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