Victra - Verizon Authorized Retailer
General Manager
Victra – Verizon Authorized Retailer is seeking an experienced General Manager to oversee all retail store functions, communicate and implement the company vision, and drive high-performance results in a fast-paced, demanding solution sales environment. This role focuses on optimizing both customer and employee experience, providing mentorship to the Assistant General Manager, and ensuring the team excels in every guest interaction.
Responsibilities
Build, develop, and mentor the sales team.
Teach, coach, and guide the team through our sales process – “Every Guest Every Time.”
Attract and retain top‑caliber employees and serve as a brand advocate for Victra.
Deliver ongoing sales training and support to exceed sales, retention, quality, and service objectives.
Develop and implement sales strategy and tools to showcase products and services throughout the store.
Maintain store performance by ensuring retail inventory compliance.
Oversee business operations including budgeting, forecasting, analytics, and reporting.
Identify innovative ways to drive traffic and capitalize on the existing customer base.
Own store success and manage staff needs, staffing, scheduling, labor controls, marketing, loss prevention, and all other store functions.
Resolve guest escalations promptly and communicate company priorities and follow‑up to the team.
Keep up-to-date with new sales promotions and provide complete solutions for guest needs.
Benefits
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401(k) Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
Compensation Base Pay: $43,888.00 per year. The average total pay is approximately $83,216 per year, including a monthly General Manager bonus.
Qualifications
1–3 years of retail sales experience, with 2 years in a leadership/supervisory role.
Experience managing a commissions‑based sales environment.
Proven track record of meeting challenging team and individual sales goals.
Ability to balance multiple priorities in a dynamic environment.
Experience setting goals, evaluating performance, and building a high‑performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED required.
1+ year of customer service experience, preferably in retail or sales.
Willingness to work evenings, weekends, holidays, and peak vacation periods.
Minimum age 18 and authorized to work in the United States.
Physical and Training Requirements
Ability to lift ten pounds and stand for long periods of time.
All Sales Consultants must complete a four‑day New Hire University training within two weeks of start date, including possible overnight travel.
Ongoing online and computer‑based training will be required.
Equal Employment Opportunity Victra is an equal opportunity employer and celebrates diversity across all dimensions, including race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, and veteran status.
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Responsibilities
Build, develop, and mentor the sales team.
Teach, coach, and guide the team through our sales process – “Every Guest Every Time.”
Attract and retain top‑caliber employees and serve as a brand advocate for Victra.
Deliver ongoing sales training and support to exceed sales, retention, quality, and service objectives.
Develop and implement sales strategy and tools to showcase products and services throughout the store.
Maintain store performance by ensuring retail inventory compliance.
Oversee business operations including budgeting, forecasting, analytics, and reporting.
Identify innovative ways to drive traffic and capitalize on the existing customer base.
Own store success and manage staff needs, staffing, scheduling, labor controls, marketing, loss prevention, and all other store functions.
Resolve guest escalations promptly and communicate company priorities and follow‑up to the team.
Keep up-to-date with new sales promotions and provide complete solutions for guest needs.
Benefits
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401(k) Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
Compensation Base Pay: $43,888.00 per year. The average total pay is approximately $83,216 per year, including a monthly General Manager bonus.
Qualifications
1–3 years of retail sales experience, with 2 years in a leadership/supervisory role.
Experience managing a commissions‑based sales environment.
Proven track record of meeting challenging team and individual sales goals.
Ability to balance multiple priorities in a dynamic environment.
Experience setting goals, evaluating performance, and building a high‑performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED required.
1+ year of customer service experience, preferably in retail or sales.
Willingness to work evenings, weekends, holidays, and peak vacation periods.
Minimum age 18 and authorized to work in the United States.
Physical and Training Requirements
Ability to lift ten pounds and stand for long periods of time.
All Sales Consultants must complete a four‑day New Hire University training within two weeks of start date, including possible overnight travel.
Ongoing online and computer‑based training will be required.
Equal Employment Opportunity Victra is an equal opportunity employer and celebrates diversity across all dimensions, including race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, and veteran status.
#J-18808-Ljbffr