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Cygnus Professionals Inc.

Senior Program Manager(only W2)

Cygnus Professionals Inc., Princeton, New Jersey, us, 08543

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Job Description

Will be responsible for planning, organizing and managing the diverse project teams through the Agile/ Hybrid project

Responsible for tracking project status, progress, KPIs

Continuous monitoring of Program Status and follow-up with the respective leads on the status

Coordinate across teams to develop plans, goals, procedures to ensure the processes are streamlined throughout the project lifecycle

Create Project Charters, Project Plans

Resource Management

Support and Create reports for the Delivery Leads

Analyze Risks, Issues, Actions and Dependencies; Be proficient in Risk Management

Produce high-quality outcomes by maintaining transparency across the project

Understanding customer accounts and identifying untapped opportunities

Follow-up clients Communications, leadership meetings

Facilitate group collaboration for alignment/ informed decision-making

Involved in budgeting procedures

Develop and maintain Delivery forecast and pipeline.

Record and track Delivery metrics, Stakeholder meeting

Manage the Customer Expectations and be attentive to detail

Responsible for providing ongoing project level governance throughput the project execution

Organize and oversee statement of work, requirements, RFP responses through selection/ acquisition

Must adhere to Mphasis/Client project management practices and governance requirements

Ensure Delivery adherence by being transparent on communications related to meeting deadlines/ issues/ risks

Collaborate with Clients and address significant issues by facilitating communication between the key stakeholders, teams and leadership to ensure clarity/alignment

Oversee Change Management

Be adaptable to switch between the roles of playing supportive, controlling and/ centralized PMO

Work with operations (hiring, HR others ) to ensure smooth resource ramp-up as per client needs

Establish PMO structure to monitor and govern our deliverables for client.

Manage/ Control the Risks; Handle Reporting/Metrics

Minimum Requirements to this position

12 – 16 years of overall IT experience with preference in Cards/ Financial Domain

Strong Leadership skills with knowledge of project management

Excellent Time Management and Financial Management

Exceptional interpersonal skills

Ability to plan in a rapidly changing environment and provide guidance as required

Strong understanding of SDLC models and good knowledge of both Waterfall and Agile Project Management Principles

Excellent verbal and written communication skills to communicate complex issues to multiple audience

Communicate timelines and expectations to Technical and Business Staff

Should be proficient in PM Tools such as Microsoft Project, Jira, Jira board, Confluence, MS Office etc

Certification in program management (e.g., PMP, PgMP) preferred.

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