Mass Markets
Join to apply for the
Director of Sales
role at
Mass Markets
3 days ago Be among the first 25 applicants
Join to apply for the
Director of Sales
role at
Mass Markets
Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a seasoned and driven Director of Sales to join our team. The ideal candidate will excel at building relationships, identifying opportunities, and closing business. This role requires strategic selling skills, exceptional active listening abilities, and a strong blend of lead generation, business acumen, and creativity. Frequent overnight travel for client visits and presentations will be necessary. This position focuses on developing new business opportunities, with less emphasis on managing existing accounts or leading a sales team.
As a Director of Sales, you will play a pivotal role in driving growth and shaping the future of our business. If you are a motivated, results-driven professional with a passion for strategic sales, we encourage you to apply.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities
Lead Generation & Prospecting: Conduct cold calls, prospect, and engage in lead generation activities to maintain a robust sales pipeline.
Client Relationship Development: Identify and connect with decision-makers within target organizations.
Sales Presentations: Present and sell a range of customer experience measurement services, including mystery shopping, contact center services, merchandising, analytics, and consumer insight research.
Strategic Sales Planning: Collaborate with team members to develop effective sales strategies tailored to client needs.
Value Proposition Communication: Articulate the company’s value proposition in a way that resonates with potential clients.
Program Development: Work with internal teams to design and propose profitable programs that align with client objectives.
Competitive Awareness: Maintain a thorough understanding of competitive offerings and market trends to inform sales strategies.
Client Needs Assessment: Evaluate client needs and gauge interest during initial discussions.
Proposal Development: Prepare and present service proposals and formal presentations to prospective clients, both virtually and in person.
Adaptability: Stay informed about new product offerings and market strategies to maintain a competitive edge.
Candidate Qualifications Wonder if you are a good fit for this position? All positive and driven applicants are encouraged to apply. The ideal candidates should possess the following qualities:
Bachelor’s degree required.
5-7 years of direct, outside sales experience with a proven track record of selling complex, consultative services to large corporations, including Fortune 500 companies.
Minimum of 5 years’ experience selling merchandising, mystery shopping, or research/information services to verticals such as Retail, Restaurant, Petro Convenience, Telecom, Grocery, CPG, Banking, and Hospitality.
Proven ability to exceed sales quotas consistently.
Demonstrated experience building and maintaining relationships with C-suite executives.
Exceptional attention to detail.
Strong organizational and time management skills to thrive in a fast-paced environment.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and sales contact software.
Track record of developing and implementing winning sales strategies.
Exceptional communication and presentation skills.
Willingness to travel frequently for client meetings and presentations.
Compensation Details Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in contests with cash bonuses and prizes, including electronics, vacations, and sometimes cars!
Health Benefits: Comprehensive medical, dental, and vision coverage after 90 days; MEC plans after 30 days. Benefits vary by location.
Retirement Savings: Secure your future with available retirement programs.
Disability Insurance: Short- and long-term coverage available.
Life Insurance: Options to safeguard loved ones.
Career Growth: Opportunities for internal promotions.
Paid Training: Learn new skills while earning.
Fun, Engaging Environment: Foster collaboration and engagement.
Casual Dress Code: Comfort at work.
MCI tailors benefits to fit our diverse team across locations. If you're ready to join a company that values your contributions and supports your growth, apply today!
Physical Requirements This role is primarily sedentary, involving sitting/standing for long periods, using computers and office equipment. Occasional movement around the office may be required, with the ability to lift up to 40 pounds.
Conditions of Employment
Must be authorized to work in the country where the job is based.
Willing to submit to background/security checks and drug screening as required.
Reasonable Accommodation We provide accommodations for disabilities as per ADA guidelines. Contact Human Resources if needed.
Equal Opportunity Employer MCI embraces diversity and is committed to equal opportunity. We do not discriminate based on age, race, gender, disability, or other protected characteristics. We consider qualified applicants with criminal histories in accordance with laws.
About MCI (Parent Company) MCI provides industry-leading solutions in CX and DX, including BPO, IT services, and more. Recognized for rapid growth, MCI operates multiple global facilities and employs over 10,000 professionals. Our mission is to deliver exceptional experiences and drive performance through innovative solutions.
Additional Information This job description provides a general overview and may be revised. It is not a contract, and employment can be terminated at any time by either party.
#J-18808-Ljbffr
Director of Sales
role at
Mass Markets
3 days ago Be among the first 25 applicants
Join to apply for the
Director of Sales
role at
Mass Markets
Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a seasoned and driven Director of Sales to join our team. The ideal candidate will excel at building relationships, identifying opportunities, and closing business. This role requires strategic selling skills, exceptional active listening abilities, and a strong blend of lead generation, business acumen, and creativity. Frequent overnight travel for client visits and presentations will be necessary. This position focuses on developing new business opportunities, with less emphasis on managing existing accounts or leading a sales team.
As a Director of Sales, you will play a pivotal role in driving growth and shaping the future of our business. If you are a motivated, results-driven professional with a passion for strategic sales, we encourage you to apply.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities
Lead Generation & Prospecting: Conduct cold calls, prospect, and engage in lead generation activities to maintain a robust sales pipeline.
Client Relationship Development: Identify and connect with decision-makers within target organizations.
Sales Presentations: Present and sell a range of customer experience measurement services, including mystery shopping, contact center services, merchandising, analytics, and consumer insight research.
Strategic Sales Planning: Collaborate with team members to develop effective sales strategies tailored to client needs.
Value Proposition Communication: Articulate the company’s value proposition in a way that resonates with potential clients.
Program Development: Work with internal teams to design and propose profitable programs that align with client objectives.
Competitive Awareness: Maintain a thorough understanding of competitive offerings and market trends to inform sales strategies.
Client Needs Assessment: Evaluate client needs and gauge interest during initial discussions.
Proposal Development: Prepare and present service proposals and formal presentations to prospective clients, both virtually and in person.
Adaptability: Stay informed about new product offerings and market strategies to maintain a competitive edge.
Candidate Qualifications Wonder if you are a good fit for this position? All positive and driven applicants are encouraged to apply. The ideal candidates should possess the following qualities:
Bachelor’s degree required.
5-7 years of direct, outside sales experience with a proven track record of selling complex, consultative services to large corporations, including Fortune 500 companies.
Minimum of 5 years’ experience selling merchandising, mystery shopping, or research/information services to verticals such as Retail, Restaurant, Petro Convenience, Telecom, Grocery, CPG, Banking, and Hospitality.
Proven ability to exceed sales quotas consistently.
Demonstrated experience building and maintaining relationships with C-suite executives.
Exceptional attention to detail.
Strong organizational and time management skills to thrive in a fast-paced environment.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and sales contact software.
Track record of developing and implementing winning sales strategies.
Exceptional communication and presentation skills.
Willingness to travel frequently for client meetings and presentations.
Compensation Details Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in contests with cash bonuses and prizes, including electronics, vacations, and sometimes cars!
Health Benefits: Comprehensive medical, dental, and vision coverage after 90 days; MEC plans after 30 days. Benefits vary by location.
Retirement Savings: Secure your future with available retirement programs.
Disability Insurance: Short- and long-term coverage available.
Life Insurance: Options to safeguard loved ones.
Career Growth: Opportunities for internal promotions.
Paid Training: Learn new skills while earning.
Fun, Engaging Environment: Foster collaboration and engagement.
Casual Dress Code: Comfort at work.
MCI tailors benefits to fit our diverse team across locations. If you're ready to join a company that values your contributions and supports your growth, apply today!
Physical Requirements This role is primarily sedentary, involving sitting/standing for long periods, using computers and office equipment. Occasional movement around the office may be required, with the ability to lift up to 40 pounds.
Conditions of Employment
Must be authorized to work in the country where the job is based.
Willing to submit to background/security checks and drug screening as required.
Reasonable Accommodation We provide accommodations for disabilities as per ADA guidelines. Contact Human Resources if needed.
Equal Opportunity Employer MCI embraces diversity and is committed to equal opportunity. We do not discriminate based on age, race, gender, disability, or other protected characteristics. We consider qualified applicants with criminal histories in accordance with laws.
About MCI (Parent Company) MCI provides industry-leading solutions in CX and DX, including BPO, IT services, and more. Recognized for rapid growth, MCI operates multiple global facilities and employs over 10,000 professionals. Our mission is to deliver exceptional experiences and drive performance through innovative solutions.
Additional Information This job description provides a general overview and may be revised. It is not a contract, and employment can be terminated at any time by either party.
#J-18808-Ljbffr