Block Advisors Receptionist Job at H&R Block in San Carlos

Company Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

Role Overview

Seasonal Client Service Professional/Receptionist. Bring joy to clients by greeting them, answering phones, and helping match them with the right tax professional.

Key Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Qualifications & Experience

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (optional but desired)
• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with the ability to use Microsoft Office

Pay Range

$11.00 - $27.00/Hr.

Employee Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help build healthy habits
• Neurodiversity and caregiver support available to employees and their families
• Several discounts on everyday items and services
• Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan
• Additional benefits include medical and prescription coverage, retirement savings plan, fitness center programs, associate discount program, and travel accident insurance

EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.