Public Consulting Group
A public sector solutions firm is looking for a Support Desk Agent in Austin, Texas. In this role, you will manage customer requests through the Zendesk support platform and ensure excellent customer service. Candidates should have 3+ years of experience in SaaS support, strong communication skills, and an associate's or bachelor's degree in a related field. The role offers a salary range of $55,500 to $68,400, depending on experience and other factors. Benefits include medical, dental care, and 401(k).
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