Little Hen
We are seeking an experienced, dynamic
General Manager
to lead the operations of our high-volume, elegant brunch restaurant. The ideal candidate will embody both refined hospitality and strong business acumen—capable of creating exceptional guest experiences while maintaining efficiency, consistency, and profitability.
Key Responsibilities Leadership & Team Management
Lead, train, and motivate a team of managers, servers, bartenders, hosts, and kitchen staff.
Foster a culture of hospitality, professionalism, and teamwork.
Conduct regular staff meetings and performance reviews to ensure alignment with service standards.
Guest Experience
Ensure that every guest enjoys a warm, welcoming, and elevated dining experience.
Maintain high standards for service, presentation, and cleanliness.
Handle guest feedback and resolve issues promptly and graciously.
Operations & Financial Management
Oversee daily operations including scheduling, inventory, and opening/closing procedures.
Manage budgets, labor costs, performance to meet financial goals.
Collaborate with the culinary team to ensure consistent quality and menu execution.
Sales & Marketing
Develop and execute strategies to drive sales, reservations, and repeat business.
Work with marketing and events teams on promotions, holidays, and special activations.
Represent the brand with professionalism and enthusiasm in the local community.
Compliance & Safety
Ensure compliance with all health, safety, and employment regulations.
Maintain up-to-date permits, licenses, and sanitation standards.
Qualifications
Strong leadership, communication, and organizational skills.
Proven success managing P&L and achieving financial targets.
Excellent interpersonal skills with a guest-first mindset.
Familiarity= with Toast POS systems, scheduling software, and modern restaurant management tools.
#J-18808-Ljbffr
General Manager
to lead the operations of our high-volume, elegant brunch restaurant. The ideal candidate will embody both refined hospitality and strong business acumen—capable of creating exceptional guest experiences while maintaining efficiency, consistency, and profitability.
Key Responsibilities Leadership & Team Management
Lead, train, and motivate a team of managers, servers, bartenders, hosts, and kitchen staff.
Foster a culture of hospitality, professionalism, and teamwork.
Conduct regular staff meetings and performance reviews to ensure alignment with service standards.
Guest Experience
Ensure that every guest enjoys a warm, welcoming, and elevated dining experience.
Maintain high standards for service, presentation, and cleanliness.
Handle guest feedback and resolve issues promptly and graciously.
Operations & Financial Management
Oversee daily operations including scheduling, inventory, and opening/closing procedures.
Manage budgets, labor costs, performance to meet financial goals.
Collaborate with the culinary team to ensure consistent quality and menu execution.
Sales & Marketing
Develop and execute strategies to drive sales, reservations, and repeat business.
Work with marketing and events teams on promotions, holidays, and special activations.
Represent the brand with professionalism and enthusiasm in the local community.
Compliance & Safety
Ensure compliance with all health, safety, and employment regulations.
Maintain up-to-date permits, licenses, and sanitation standards.
Qualifications
Strong leadership, communication, and organizational skills.
Proven success managing P&L and achieving financial targets.
Excellent interpersonal skills with a guest-first mindset.
Familiarity= with Toast POS systems, scheduling software, and modern restaurant management tools.
#J-18808-Ljbffr