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Goodwill Industries of the Southern Piedmont

Assistant Store Manager-Full Time-South Boulevard

Goodwill Industries of the Southern Piedmont, Charlotte, North Carolina, United States, 28245

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Assistant Store Manager – Full Time – South Boulevard Join to apply for the

Assistant Store Manager – Full Time – South Boulevard

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Goodwill Industries of the Southern Piedmont

About Us At Goodwill, we believe in the power of work to change lives. Our retail stores and donation centers support our mission by generating revenue to fund job training, employment placement services, and other community programs.

What You’ll Do As an

Assistant Store Manager , you'll help lead the daily operations of a Goodwill retail store and donation center. You’ll support the Store Manager in creating a positive, productive environment for both customers and employees. Your key responsibilities include:

Lead store activities to ensure strong sales and production performance

Support recruitment, interviewing, hiring, and onboarding of new team members

Train and develop staff in alignment with company standards

Review and verify daily sales reports, deposits, and financial procedures

Coordinate product flow and shipments to ensure inventory meets sales goals

Open and close the store, manage deposits, and secure the building

Provide excellent customer and donor service, including resolving complaints

Supervise the processing of donated goods to ensure quality and sales readiness

Organize and rotate merchandise by category and color

Encourage team motivation through communication and performance feedback

Report maintenance needs and safety concerns to store leadership

Act as Store Manager in their absence

Requirements

High school diploma or GED

At least 2 years of retail management experience (or equivalent education/experience)

Strong organizational and leadership skills with a passion for retail operations and team development

Customer‑focused, hands‑on, and thrive in a fast‑paced environment

Physical: Frequent standing, walking, use of hands, reach, push, pull; occasional sitting, kneeling, stooping, lifting up to 10 lbs, occasional up to 50 lbs; requires good vision; some local travel involved

Benefits

Starting pay of $20.00/hour

Annual merit increases & production bonuses

Free career development and skill‑building classes

Generous employee discounts

Full‑time benefits including medical, dental, vision, paid time off, and tuition reimbursement

Additional Information Seniority level: Mid‑Senior Level

Employment type: Full‑time

Job function: Sales and Business Development

Industries: Non‑profit Organizations

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