Logo
Ambius

Branch Support Coordinator

Ambius, Whittier, California, us, 90607

Save Job

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet".

Key Performance Indicators

Assists with achieving Customer Retention Targets

Assists with achieving NPS/ CVC Results

Assists with achieving APBITA Targets

Assists with achieving Revenue Targets

Assists with achieving AR/ DSO Targets

Principal Duties and Responsibilities Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities and essential job functions include but are not limited to the following:

General Admin Tasks

Responsible for the day to day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.

Responsible for Accounts Payable processes including creating POs and coding/ processing bills.

Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate.

Customer contract management (database, price increases, new agreements).

Responsible for Office Supply Inventory.

Responsible for WDS Support (sales entry, routing, client contact info & client inventory updates).

Successfully supports branches in other assigned functions as delegated.

Admin/ Warehouse Tasks

Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).

Maintains Branch Holiday Pipeline.

WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules).

Admin Month End Tasks

Assist with Commission SOP.

Manage/ Assist with MUR Reporting.

Physical Inventory Processes (WDS).

Candidate Summary Required Experience

3-5 years business administrative experience preferred

Skill with Google Suite Preferred

Experience supervising others preferred

Required Leadership Traits and Characteristics

Excellent listening and communication skills

Excellent customer service skills

Skill in written and verbal communications

Skill in organisation and time management - ability to work on multiple tasks, and take direction from multiple departments at one time

Skill in providing timely and clear and concise feedback

Attention to detail and analytical skills

Customer focus and growth mindset.

Outstanding problem-solving abilities

The ability to handle stress and stress related situations.

The ability to work independently, taking the initiative.

Formal Education, Qualifications Or Training

High school diploma or GED required

3-5 years experience in a similar administrative role preferred

Pay Range Hourly: $19.00 - $27.00

Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Professional and Personal Growth

Multiple avenues to grow your career

Training and development programs available

Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick days

Company-paid holidays & floating holidays

A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.

Seniority level Associate

Employment type Full-time

Job function Customer Service

Industries Facilities Services

Referrals increase your chances of interviewing at Ambius by 2x

Get notified about new Support Coordinator jobs in Whittier, CA.

#J-18808-Ljbffr