Hilton Worldwide, Inc.
Front Desk Supervisor - Homewood Suites San Francisco Airport N
Hilton Worldwide, Inc., San Francisco, California, United States, 94199
Front Desk Supervisor – Homewood Suites San Francisco Airport N (HOT0C56K)
Work Locations Homewood Suites San Francisco Airport N – 2000 Shoreline Court, Brisbane, 94005
Responsibilities
Oversee front desk operations and ensure consistent customer service.
Provide guest service, guidance, and leadership to team members.
Assign and instruct staff on details of work.
Monitor lobby traffic and adjust staffing accordingly.
Resolve customer complaints.
Train, supervise, schedule, and evaluate staff performance.
What we are looking for
Hospitality
– Passionate about delivering exceptional guest experiences.
Integrity
– Do the right thing, all the time.
Leadership
– Leaders in our industry and communities.
Teamwork
– Team players in everything we do.
Ownership
– Owners of our actions and decisions.
Now
– Operate with a sense of urgency and discipline.
Key Attributes
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, offering business and leisure travelers the finest accommodations, service, amenities and value. Our vision “to fill the earth with the light and warmth of hospitality” unites us in creating remarkable experiences every day.
Schedule Full-time
Brand Homewood Suites by Hilton
Job Category Guest Services, Operations, and Front Office
#J-18808-Ljbffr
Work Locations Homewood Suites San Francisco Airport N – 2000 Shoreline Court, Brisbane, 94005
Responsibilities
Oversee front desk operations and ensure consistent customer service.
Provide guest service, guidance, and leadership to team members.
Assign and instruct staff on details of work.
Monitor lobby traffic and adjust staffing accordingly.
Resolve customer complaints.
Train, supervise, schedule, and evaluate staff performance.
What we are looking for
Hospitality
– Passionate about delivering exceptional guest experiences.
Integrity
– Do the right thing, all the time.
Leadership
– Leaders in our industry and communities.
Teamwork
– Team players in everything we do.
Ownership
– Owners of our actions and decisions.
Now
– Operate with a sense of urgency and discipline.
Key Attributes
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, offering business and leisure travelers the finest accommodations, service, amenities and value. Our vision “to fill the earth with the light and warmth of hospitality” unites us in creating remarkable experiences every day.
Schedule Full-time
Brand Homewood Suites by Hilton
Job Category Guest Services, Operations, and Front Office
#J-18808-Ljbffr