O'Reilly Auto Parts
Customer Service Specialist - Parts
Customer Service Parts Specialists contribute to the company’s success by providing O’Reilly store team members, Ozark Jobbers and internet retail customers with automotive product and application assistance. This includes parts lookup, product interchange and technical information.
Essential Job Functions
Provide excellent customer service with accurate and consistent parts lookup and product information via phone calls, live messaging and email platforms.
Utilize internal and external resources to source parts for O’Reilly Store and Ozark Jobber accounts.
Read, comprehend and relay specifications, interchanges, application and technical product information to O’Reilly stores, Ozark jobbers and online customers.
Complete additional duties and responsibilities as assigned by department manager or supervisor as needed.
Skills, Education, Knowledge, Experience, Abilities Required:
High school diploma or equivalent (GED)
Strong automotive knowledge and understanding of automotive systems and/or repair procedures
Excellent communication and customer service skills
Strong computer navigation and internet skills
Desired:
Ability to multitask when given additional job duties
Two years of O’Reilly store or similar retail experience
Counter sales or repair experience within automotive, heavy duty, agriculture, or marine fields
ASE Certification
Bilingual (English/Spanish)
Total Compensation Package
Competitive wages & paid time off
Stock purchase plan & 401(k) with employer contributions starting day one
Medical, dental & vision insurance with optional flexible spending account (FSA)
Team member health & wellbeing programs
Tuition educational assistance programs
Opportunities for career growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431.
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Other
Industries:
Retail
#J-18808-Ljbffr
Essential Job Functions
Provide excellent customer service with accurate and consistent parts lookup and product information via phone calls, live messaging and email platforms.
Utilize internal and external resources to source parts for O’Reilly Store and Ozark Jobber accounts.
Read, comprehend and relay specifications, interchanges, application and technical product information to O’Reilly stores, Ozark jobbers and online customers.
Complete additional duties and responsibilities as assigned by department manager or supervisor as needed.
Skills, Education, Knowledge, Experience, Abilities Required:
High school diploma or equivalent (GED)
Strong automotive knowledge and understanding of automotive systems and/or repair procedures
Excellent communication and customer service skills
Strong computer navigation and internet skills
Desired:
Ability to multitask when given additional job duties
Two years of O’Reilly store or similar retail experience
Counter sales or repair experience within automotive, heavy duty, agriculture, or marine fields
ASE Certification
Bilingual (English/Spanish)
Total Compensation Package
Competitive wages & paid time off
Stock purchase plan & 401(k) with employer contributions starting day one
Medical, dental & vision insurance with optional flexible spending account (FSA)
Team member health & wellbeing programs
Tuition educational assistance programs
Opportunities for career growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431.
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Other
Industries:
Retail
#J-18808-Ljbffr