Personal Touch Home Care
Personal Touch Home Care provided pay range
This range is provided by Personal Touch Home Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $24.00/hr - $26.00/hr
Brooklyn, NY
Bilingual Spanish/English required
Full‑time in‑person position.
About Us With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.
Why Choose Us At Personal Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well‑being and support your career growth. They include:
Employee Recognition Programs: We acknowledge and celebrate your contributions.
Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long‑Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work‑life balance.
Retirement Benefits: We offer a 401(k) plan to secure your financial future and help you save for retirement.
Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
Mileage Reimbursement: We make sure you're compensated for your business travel.
Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
Employee Assistance Program: Supporting the well‑being of you and your family.
Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.
Job Summary Our Licensed Home Care Services Agency (LHCSA) is seeking a highly organized
Nursing Visit Scheduler and Clinical Support Specialist
to support our clinical operations. This role is responsible for coordinating and scheduling field nursing visits, maintaining accurate and up‑to‑date patient records in HHAeX EMR, and assisting the nursing department with audit preparation and compliance activities. The ideal candidate is detail‑oriented, proactive, good communicator, and comfortable working in a fast‑paced environment with multiple priorities and working knowledge of New York City geography—including boroughs, neighborhoods, and travel patterns. They must be confident using technology, running reports, managing spreadsheets.
Responsibilities
Schedule, confirm, and track all nursing visits, including SOC, supervisory, and clinical follow‑up visits
Cluster visits geographically using strong knowledge of NYC boroughs, neighborhoods, and travel patterns
Maintain patient records in the HHAeX EMR, process hospital transfers and discharges following NYS DOH LHCSA requirements
Communicate with field nurses and managers to ensure smooth workflow and timely service delivery
Serve as administrative support to the clinical department, including organizing charts, uploading documents, and managing deadlines
Assist with internal and external audits (DOH, OMIG, MLTC), including gathering documentation, compiling visit logs, and ensuring data accuracy
Monitor email queues and task lists to ensure timely responses to inquiries and requests
Provide excellent customer service when interacting with patients, families, MLTCs, and contracts
Perform other duties as assigned to support clinical operations
Qualifications
Active New York State LPN license
Bilingual Spanish/English required
Minimum 1 year of home care experience preferred, 1 year of nursing experience required
Strong communication, critical thinking, and problem‑solving skills
Valid driver’s license and reliable transportation; travel throughout NYC required when visits need to be made
Desired Skills and Experiences
Strong working knowledge of NYC boroughs, neighborhoods, and surrounding areas to efficiently cluster and route nursing visits
Strong computer proficiency (Excel, Word, PDF editing, EMR HHAeX platform)
Ability to manage spreadsheets, create simple trackers, and handle data entry with high accuracy
Fast and accurate typing skills
Ability to scan, upload, and organize documents logically and efficiently
Excellent communication skills and professional phone/email etiquette
Strong attention to detail and ability to manage multiple priorities
Experience in home care, LHCSA (preferred) or CHHA
Pay $24/hr-$26/hr
Job Type Full‑time
We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company; we’re a close‑knit family dedicated to supporting each other’s success and well‑being. Apply now and join us in making a positive impact on the communities we serve.
#J-18808-Ljbffr
Base pay range $24.00/hr - $26.00/hr
Brooklyn, NY
Bilingual Spanish/English required
Full‑time in‑person position.
About Us With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.
Why Choose Us At Personal Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well‑being and support your career growth. They include:
Employee Recognition Programs: We acknowledge and celebrate your contributions.
Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long‑Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work‑life balance.
Retirement Benefits: We offer a 401(k) plan to secure your financial future and help you save for retirement.
Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
Mileage Reimbursement: We make sure you're compensated for your business travel.
Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
Employee Assistance Program: Supporting the well‑being of you and your family.
Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.
Job Summary Our Licensed Home Care Services Agency (LHCSA) is seeking a highly organized
Nursing Visit Scheduler and Clinical Support Specialist
to support our clinical operations. This role is responsible for coordinating and scheduling field nursing visits, maintaining accurate and up‑to‑date patient records in HHAeX EMR, and assisting the nursing department with audit preparation and compliance activities. The ideal candidate is detail‑oriented, proactive, good communicator, and comfortable working in a fast‑paced environment with multiple priorities and working knowledge of New York City geography—including boroughs, neighborhoods, and travel patterns. They must be confident using technology, running reports, managing spreadsheets.
Responsibilities
Schedule, confirm, and track all nursing visits, including SOC, supervisory, and clinical follow‑up visits
Cluster visits geographically using strong knowledge of NYC boroughs, neighborhoods, and travel patterns
Maintain patient records in the HHAeX EMR, process hospital transfers and discharges following NYS DOH LHCSA requirements
Communicate with field nurses and managers to ensure smooth workflow and timely service delivery
Serve as administrative support to the clinical department, including organizing charts, uploading documents, and managing deadlines
Assist with internal and external audits (DOH, OMIG, MLTC), including gathering documentation, compiling visit logs, and ensuring data accuracy
Monitor email queues and task lists to ensure timely responses to inquiries and requests
Provide excellent customer service when interacting with patients, families, MLTCs, and contracts
Perform other duties as assigned to support clinical operations
Qualifications
Active New York State LPN license
Bilingual Spanish/English required
Minimum 1 year of home care experience preferred, 1 year of nursing experience required
Strong communication, critical thinking, and problem‑solving skills
Valid driver’s license and reliable transportation; travel throughout NYC required when visits need to be made
Desired Skills and Experiences
Strong working knowledge of NYC boroughs, neighborhoods, and surrounding areas to efficiently cluster and route nursing visits
Strong computer proficiency (Excel, Word, PDF editing, EMR HHAeX platform)
Ability to manage spreadsheets, create simple trackers, and handle data entry with high accuracy
Fast and accurate typing skills
Ability to scan, upload, and organize documents logically and efficiently
Excellent communication skills and professional phone/email etiquette
Strong attention to detail and ability to manage multiple priorities
Experience in home care, LHCSA (preferred) or CHHA
Pay $24/hr-$26/hr
Job Type Full‑time
We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company; we’re a close‑knit family dedicated to supporting each other’s success and well‑being. Apply now and join us in making a positive impact on the communities we serve.
#J-18808-Ljbffr