Logo
MSH

Key Account Manager

MSH, San Francisco, California, United States, 94199

Save Job

This range is provided by MSH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Senior Talent Acquisition / HR Specialist What You’ll Do

Customer Relationship Management

Represent Marmon Foodservice Technologies (MFT) brands, equipment, parts, and services across the food and beverage portfolio.

Develop and grow strong customer relationships with franchisees and kitchen equipment suppliers, ensuring satisfaction, loyalty, and business retention.

Develop specific strategies to grow account value over time, identifying opportunities for expanding service offerings, forecasting sales activity and identifying potential risks and opportunities.

Analyze account performance, including revenue, profitability, and customer satisfaction. Use data and insights to make informed decisions, adjustments to account strategies and to deliver regular business performance updates with customers.

Drive account growth by utilizing value-added selling and effective negotiation to close business and increase market share.

Product Knowledge & Expertise

Develop and maintain in-depth knowledge of products, services, brand standards, competitors, marketing plans, strategies, programs, and promotions to provide high-level technical guidance and product expertise during customer interactions.

Represent the company at trade shows, industry events, customer meetings and similar events; delivering product presentations and maintaining a strong company presence.

Develop a deep understanding of client business models, operational challenges, and future needs to position our products and services as solutions.

Proven success managing large, complex key accounts in a technical, industrial, equipment-driven or foodservice industry.

Knowledge of the commercial foodservice market, including key trends, customer demands, and industry dynamics, is strongly preferred. QSR channel and/or direct McDonald’s experience preferred.

Demonstrated success in utilizing data driven, analytical approach to develop and execute sales strategies that drive revenue growth and improve market share.

Excellent communication, negotiation, and relationship-building skills at all levels—internal and external, from owner/operator to C‑Suite executives.

High degree of self‑motivation, accountability, and adaptability, especially in a fast‑paced, deadline driven environment. Exceptional organizational and time management skills

Mindset for growth, resilience, adaptability and ability to work independently and as part of a team.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales, Business Development, and Strategy/Planning

Industries

Appliances, Electrical, and Electronics Manufacturing, Manufacturing, and Food and Beverage Services

Referrals increase your chances of interviewing at MSH by 2x

#J-18808-Ljbffr