Logo
Oscar de la Renta

Store Manager

Oscar de la Renta, Chicago, Illinois, United States, 60290

Save Job

Oscar de la Renta is hiring a Store Manager for our new boutique located in Plaza Del Lago in Wilmette, Chicago that is scheduled to open early Spring 2026. This position reports to the Director of Stores, US and must have prior related store management experience with a luxury brand.

Responsibilities will include overseeing all aspects of the boutique as it relates to, but not limited to sales, operations and merchandising. Responsible for driving sales objectives, training and supporting associates to achieve sales goals and ensuring that the highest level of customer service is always achieved.

The candidate will ideally start employment Q1 of 2026 and will be expected to onboard at one of our US locations and corporate headquarters in New York City until the store opens. During this time, the Store Manager will recruit, hire and assist with the training of all new team members. Additionally, a trunk show, and selling event will be held in the local market during the months leading to store opening.

Description of Responsibilities

Developing, guiding and assisting sales staff in achieving and surpassing sales goals

Possess an in-depth knowledge of the local market

Recruit, hire and develop sales and support staff

Dedicated to driving the business and maximizing sales results, through the highest level of customer service

Ensure that all company policies, procedures and directives are consistently enforced

Consistently seeking new ways to increase business

Ensure all sales related policies and procedures are maintained inclusive of holds, tickets, consignments, etc.

Possess an in-depth knowledge of the merchandise and train sales staff on product knowledge

Ensure displays, fixtures and all visual areas are maintained

Ensure all merchandise is handled appropriately and inventory is accounted for and monitored with the highest level of efficiency

Ensure all associates are aware of and abide by all Human Resources policies and procedures

Collaborate with and support Finance/HR department in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication and inventory audits

Collaborate with and support alterations partners in all areas of quality control, inter-store communication, policies/procedures and alterations related paperwork inclusive of alterations tickets

Ensure staff is trained and proficient with the point of sale

Understand and properly execute all management register functions, inclusive of opening and closing procedures

Responsible for overseeing and supporting back of house including inventory management, shipping, receiving, transfer requests, delivery requests, reserve book management, etc.

Experience / Qualifications

5+ years related luxury retail management experience

Working knowledge of Microsoft Office

Organized and high attention to detail

Strong verbal and written communication skills

Proven track record of sales results

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Sales

Retail Apparel and Fashion

Retail Luxury Goods and Jewelry

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

#J-18808-Ljbffr