Oscar de la Renta
Oscar de la Renta is hiring a Store Manager for our new boutique located in Plaza Del Lago in Wilmette, Chicago that is scheduled to open early Spring 2026. This position reports to the Director of Stores, US and must have prior related store management experience with a luxury brand.
Responsibilities will include overseeing all aspects of the boutique as it relates to, but not limited to sales, operations and merchandising. Responsible for driving sales objectives, training and supporting associates to achieve sales goals and ensuring that the highest level of customer service is always achieved.
The candidate will ideally start employment Q1 of 2026 and will be expected to onboard at one of our US locations and corporate headquarters in New York City until the store opens. During this time, the Store Manager will recruit, hire and assist with the training of all new team members. Additionally, a trunk show, and selling event will be held in the local market during the months leading to store opening.
Description of Responsibilities
Developing, guiding and assisting sales staff in achieving and surpassing sales goals
Possess an in-depth knowledge of the local market
Recruit, hire and develop sales and support staff
Dedicated to driving the business and maximizing sales results, through the highest level of customer service
Ensure that all company policies, procedures and directives are consistently enforced
Consistently seeking new ways to increase business
Ensure all sales related policies and procedures are maintained inclusive of holds, tickets, consignments, etc.
Possess an in-depth knowledge of the merchandise and train sales staff on product knowledge
Ensure displays, fixtures and all visual areas are maintained
Ensure all merchandise is handled appropriately and inventory is accounted for and monitored with the highest level of efficiency
Ensure all associates are aware of and abide by all Human Resources policies and procedures
Collaborate with and support Finance/HR department in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication and inventory audits
Collaborate with and support alterations partners in all areas of quality control, inter-store communication, policies/procedures and alterations related paperwork inclusive of alterations tickets
Ensure staff is trained and proficient with the point of sale
Understand and properly execute all management register functions, inclusive of opening and closing procedures
Responsible for overseeing and supporting back of house including inventory management, shipping, receiving, transfer requests, delivery requests, reserve book management, etc.
Experience / Qualifications
5+ years related luxury retail management experience
Working knowledge of Microsoft Office
Organized and high attention to detail
Strong verbal and written communication skills
Proven track record of sales results
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Sales
Retail Apparel and Fashion
Retail Luxury Goods and Jewelry
Benefits
Medical insurance
Vision insurance
401(k)
Paid maternity leave
Paid paternity leave
Disability insurance
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Responsibilities will include overseeing all aspects of the boutique as it relates to, but not limited to sales, operations and merchandising. Responsible for driving sales objectives, training and supporting associates to achieve sales goals and ensuring that the highest level of customer service is always achieved.
The candidate will ideally start employment Q1 of 2026 and will be expected to onboard at one of our US locations and corporate headquarters in New York City until the store opens. During this time, the Store Manager will recruit, hire and assist with the training of all new team members. Additionally, a trunk show, and selling event will be held in the local market during the months leading to store opening.
Description of Responsibilities
Developing, guiding and assisting sales staff in achieving and surpassing sales goals
Possess an in-depth knowledge of the local market
Recruit, hire and develop sales and support staff
Dedicated to driving the business and maximizing sales results, through the highest level of customer service
Ensure that all company policies, procedures and directives are consistently enforced
Consistently seeking new ways to increase business
Ensure all sales related policies and procedures are maintained inclusive of holds, tickets, consignments, etc.
Possess an in-depth knowledge of the merchandise and train sales staff on product knowledge
Ensure displays, fixtures and all visual areas are maintained
Ensure all merchandise is handled appropriately and inventory is accounted for and monitored with the highest level of efficiency
Ensure all associates are aware of and abide by all Human Resources policies and procedures
Collaborate with and support Finance/HR department in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication and inventory audits
Collaborate with and support alterations partners in all areas of quality control, inter-store communication, policies/procedures and alterations related paperwork inclusive of alterations tickets
Ensure staff is trained and proficient with the point of sale
Understand and properly execute all management register functions, inclusive of opening and closing procedures
Responsible for overseeing and supporting back of house including inventory management, shipping, receiving, transfer requests, delivery requests, reserve book management, etc.
Experience / Qualifications
5+ years related luxury retail management experience
Working knowledge of Microsoft Office
Organized and high attention to detail
Strong verbal and written communication skills
Proven track record of sales results
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Sales
Retail Apparel and Fashion
Retail Luxury Goods and Jewelry
Benefits
Medical insurance
Vision insurance
401(k)
Paid maternity leave
Paid paternity leave
Disability insurance
#J-18808-Ljbffr