The Planet Group
Supervisor, Cash & Credit
Location: Onsite for training, then Hybrid - Boston, MA 02115
Base pay range $28.50/hr - $38.50/hr
Must Haves
High school diploma/GED required
3+ years of experience in cash posting, cash reconciliations and credit balance resolution
Healthcare/finance experience
Preferred
Epic payment posting certification preferred
Job Summary The Supervisor, Cash & Credit oversees daily payment posting and credit balance operations to ensure timely, accurate reconciliation of all incoming payments and compliance with regulatory and organizational requirements.
Key Responsibilities
Manage day-to-day cash posting and credit balance workflows, ensuring all payments are posted, reconciled, and maintained in compliance with payer and regulatory guidelines.
Oversee processing of payment batches—including denials, contractual adjustments, and guarantor payments—and ensure all batches are balanced and closed on time.
Review and analyze Explanation of Benefits (EOBs), verifying co-pays, deductibles, co-insurance, adjustments, and denials to ensure accurate patient account balances.
Lead efforts to resolve posting or cash balance discrepancies, ensuring issues and resolutions are fully documented for audit readiness.
Monitor key performance indicators related to timeliness, accuracy, and backlogs, and provide training and guidance to improve team performance.
Prepare and evaluate cash performance reports, offering insights on trends, gaps, and improvement opportunities while addressing escalated posting issues.
Review and approve refund and retraction requests within established authority levels.
Seniority level
Not Applicable
Employment type
Contract
Job function
Other
Industries
Hospitals and Health Care
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Base pay range $28.50/hr - $38.50/hr
Must Haves
High school diploma/GED required
3+ years of experience in cash posting, cash reconciliations and credit balance resolution
Healthcare/finance experience
Preferred
Epic payment posting certification preferred
Job Summary The Supervisor, Cash & Credit oversees daily payment posting and credit balance operations to ensure timely, accurate reconciliation of all incoming payments and compliance with regulatory and organizational requirements.
Key Responsibilities
Manage day-to-day cash posting and credit balance workflows, ensuring all payments are posted, reconciled, and maintained in compliance with payer and regulatory guidelines.
Oversee processing of payment batches—including denials, contractual adjustments, and guarantor payments—and ensure all batches are balanced and closed on time.
Review and analyze Explanation of Benefits (EOBs), verifying co-pays, deductibles, co-insurance, adjustments, and denials to ensure accurate patient account balances.
Lead efforts to resolve posting or cash balance discrepancies, ensuring issues and resolutions are fully documented for audit readiness.
Monitor key performance indicators related to timeliness, accuracy, and backlogs, and provide training and guidance to improve team performance.
Prepare and evaluate cash performance reports, offering insights on trends, gaps, and improvement opportunities while addressing escalated posting issues.
Review and approve refund and retraction requests within established authority levels.
Seniority level
Not Applicable
Employment type
Contract
Job function
Other
Industries
Hospitals and Health Care
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