The Planet Group
Cash & Credit Supervisor
Contract: 3–6 months, with potential for conversion. Onsite for training, then Hybrid – Boston, MA 02115. Hourly rate range: $28.50–$38.50/hr depending upon experience. Must Haves
High school diploma/GED required. 3+ years of experience in cash posting, cash reconciliations, and credit balance resolution. Healthcare/finance experience. Preferred
Bachelor's degree. Epic payment posting certification preferred. Key Responsibilities
Manage day-to-day cash posting and credit balance workflows, ensuring all payments are posted, reconciled, and maintained in compliance with payer and regulatory guidelines. Oversee processing of payment batches—including denials, contractual adjustments, and guarantor payments—and ensure all batches are balanced and closed on time. Review and analyze insurance payment details, verifying co-pays, deductibles, co‑insurance, adjustments, and denials to ensure accurate patient account balances. Lead efforts to resolve posting or cash balance discrepancies, ensuring issues and resolutions are fully documented for audit readiness. Monitor key performance indicators related to timeliness, accuracy, and backlogs, and provide training and guidance to improve team performance. Prepare and evaluate cash performance reports, offering insights on trends, gaps, and improvement opportunities while addressing escalated posting issues. Review and approve refund and retraction requests within established authority levels.
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Contract: 3–6 months, with potential for conversion. Onsite for training, then Hybrid – Boston, MA 02115. Hourly rate range: $28.50–$38.50/hr depending upon experience. Must Haves
High school diploma/GED required. 3+ years of experience in cash posting, cash reconciliations, and credit balance resolution. Healthcare/finance experience. Preferred
Bachelor's degree. Epic payment posting certification preferred. Key Responsibilities
Manage day-to-day cash posting and credit balance workflows, ensuring all payments are posted, reconciled, and maintained in compliance with payer and regulatory guidelines. Oversee processing of payment batches—including denials, contractual adjustments, and guarantor payments—and ensure all batches are balanced and closed on time. Review and analyze insurance payment details, verifying co-pays, deductibles, co‑insurance, adjustments, and denials to ensure accurate patient account balances. Lead efforts to resolve posting or cash balance discrepancies, ensuring issues and resolutions are fully documented for audit readiness. Monitor key performance indicators related to timeliness, accuracy, and backlogs, and provide training and guidance to improve team performance. Prepare and evaluate cash performance reports, offering insights on trends, gaps, and improvement opportunities while addressing escalated posting issues. Review and approve refund and retraction requests within established authority levels.
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