EY
Customer Tech - Salesforce Solution Architect Manager - Tech Consulting - Open L
EY, Cincinnati, Ohio, United States, 45208
Join EY as a
Customer Tech - Salesforce Solution Architect Manager , a key role driving enterprise Salesforce implementations and leading client engagements across a rapidly growing consulting practice. This position is open to candidates located anywhere in the country.
Responsibilities
Develop solutions to complex problems and recommend policy changes.
Establish procedures that affect your immediate work area and possibly the broader business function.
Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
Skills and Attributes
Excellent oral and written communication skills; comfort leading conversations with audiences of all levels.
Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client.
Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations.
Salesforce integration experience and experience with a variety of middleware tools.
Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls.
Hands‑on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.
Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state.
Knowledge of Salesforce configuration and platform capabilities.
Work with developers to define and create specifications for any custom code or data migration requirements.
Ability to create and manage project timelines and project economics to ensure on‑time and on‑budget delivery.
Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts.
Application and Tool Analysis.
Cloud Computing Architecture.
Cybersecurity and Privacy Architecture.
Complex Problem‑Solving and Critical Thinking.
Building and Managing Relationships.
Communicating With Impact.
Qualifications
A bachelor’s degree (4‑year degree).
Typically, no less than 4–6 years of relevant experience implementing Salesforce.com with teams of 5 or more people, and hands‑on experience with configuration and customizations.
Strong oral and written communication skills; comfort leading conversations with audiences of all levels.
Familiar with relational database concepts.
Self‑starter and able to handle multiple tasks and priorities.
Excellent communication, leadership and client development skills.
Salesforce.com certification(s).
Willingness to travel based on client need.
Preferred Qualifications
Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; master’s degree in one of these areas preferred.
Certifications and prior consulting experience highly preferred.
Equal Employment Opportunity EY is an equal opportunity employer. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, in accordance with applicable law.
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Customer Tech - Salesforce Solution Architect Manager , a key role driving enterprise Salesforce implementations and leading client engagements across a rapidly growing consulting practice. This position is open to candidates located anywhere in the country.
Responsibilities
Develop solutions to complex problems and recommend policy changes.
Establish procedures that affect your immediate work area and possibly the broader business function.
Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
Skills and Attributes
Excellent oral and written communication skills; comfort leading conversations with audiences of all levels.
Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client.
Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations.
Salesforce integration experience and experience with a variety of middleware tools.
Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls.
Hands‑on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.
Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state.
Knowledge of Salesforce configuration and platform capabilities.
Work with developers to define and create specifications for any custom code or data migration requirements.
Ability to create and manage project timelines and project economics to ensure on‑time and on‑budget delivery.
Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts.
Application and Tool Analysis.
Cloud Computing Architecture.
Cybersecurity and Privacy Architecture.
Complex Problem‑Solving and Critical Thinking.
Building and Managing Relationships.
Communicating With Impact.
Qualifications
A bachelor’s degree (4‑year degree).
Typically, no less than 4–6 years of relevant experience implementing Salesforce.com with teams of 5 or more people, and hands‑on experience with configuration and customizations.
Strong oral and written communication skills; comfort leading conversations with audiences of all levels.
Familiar with relational database concepts.
Self‑starter and able to handle multiple tasks and priorities.
Excellent communication, leadership and client development skills.
Salesforce.com certification(s).
Willingness to travel based on client need.
Preferred Qualifications
Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; master’s degree in one of these areas preferred.
Certifications and prior consulting experience highly preferred.
Equal Employment Opportunity EY is an equal opportunity employer. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, in accordance with applicable law.
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