BOSTON TRUST WALDEN COMPANY
Head of US Public Finance Relationship Management, S&P Global Ratings
BOSTON TRUST WALDEN COMPANY, New York, New York, us, 10261
About the Role
Grade Level (for internal use): 14
The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team who develop solutions that help our clients overcome their complex business challenges. The team is focused on relationship management, business development, and are intellectually curious. We uniquely leverage our proprietary methodologies and cutting‑edge technologies to provide unparalleled client engagement and solutions.
The Role Manage, mentor and coach the team of relationship managers responsible for maintaining and growing S&P's US Public Finance revenue across existing clients and unrated entities. Directly manage and build on relationships with strategic client accounts and Financial Advisors. Develop the business growth strategies for US Public Finance and accountable for achievement of group revenue goals as well as maximizing the efficiency and effectiveness of the team.
Key Responsibilities
Provide strategic leadership and direction to the US Public Finance sales team, Financial Advisors, and sector influencers ensuring alignment with the broader business objectives within Commercial and Ratings division.
Lead and manage, mentor and coach the team of US Public Finance relationship managers cultivating a thriving environment fostering strong collaboration, premium customer service, and team professional development.
Create and develop strategic sales plan for increased growth of S&P Ratings overall and US Public Finance revenue across the existing client base as well as through acquisition of new clients based on opportunity assessments, market needs and management and finance goals
Direct responsibility for driving overall revenue from existing strategic clients. Instill and enforce planning, activity, pipeline development, process and reporting standards within the relationship team
Represent S&P Global Ratings' US Public Finance commercial organization externally with key issuer and intermediary stakeholders as well as at Public Finance industry events and conferences delivering S&P Global value proposition
Maintain strong internal relationships and ongoing dialogue with US Public Finance analytical leadership ensuring compliance with regulatory and corporate governance requirements in all sales activities
Lead in difficult escalated negotiations of commercial and contractual deals for strategic client opportunities and have oversight of pricing negotiations
Continuously drive account plans of each team member focused on performance improvement through effective metrics and continuous team development
Foster cross‑functional collaboration with other regions and functions to leverage resources and expertise across the organization
Maintain awareness of market and industry trends, review all available collateral from marketing and develop an understanding of the competitive situation
Promote a culture of excellence and innovation within the team, encouraging professional growth and talent management
US travel required
Basic Required Qualifications: An S&P Global employee at this level would typically have 15+ years of extensive experience in consultative sales.
Proven leadership skills of high performing staff management and track record of driving revenue growth
Front‑line experience in strategic relationship management including accountability for achieving revenue and/or customer service targets
Broad understanding of US Public Finance business needs of key stakeholders in the ratings industry (issuers, intermediaries, investors) and sound understanding of the capital markets and debt funding structures
Ability to understand customer problems and implement a solution strategy to meet the client's needs
Strong desire to achieve successful commercial outcomes
Demonstrated strength in effective influencing, interpersonal and communication skills both orally and in writing
Strength in public speaking skills and the ability to deal with people at all levels with an organization and senior level customers
The incumbent must display high energy levels, a "can do" attitude and a creative, innovative mindset and ability to cascade it the US Public Finance team
High level of emotional intelligence - ability to establish rapport quickly - highly attuned listening skills
Intellectual curiosity, adaptability and openness to rapid and ongoing change
Comfortable dealing with ambiguity and able to influence and marshal resources to address business problems even when the resources are outside his/her direct control
Ability to coach and mentor others effectively building high performing teams
Broad knowledge of S&P Ratings and broader SPGI products and services and how they relate to customers, is an advantage
Compensation & Benefits S&P Global states that the anticipated base salary range for this position is $170,000 to $250,000. The final base salary for this role will be based on the individual's experience level, skill set, training, licenses, and certifications.
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in‑class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards‑small perks can make a big difference.
US Right to Work Requirements This role is limited to persons with an indefinite right to work in the United States.
Hybrid Work Requirements All employees are required to work from the office a minimum of 2 days per week.
Interview Requirements We require all candidates who reach the final stage of our interview process to attend at least one in‑person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.
About S&P Global Ratings At S&P Global Ratings, our analyst‑driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high‑quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
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The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team who develop solutions that help our clients overcome their complex business challenges. The team is focused on relationship management, business development, and are intellectually curious. We uniquely leverage our proprietary methodologies and cutting‑edge technologies to provide unparalleled client engagement and solutions.
The Role Manage, mentor and coach the team of relationship managers responsible for maintaining and growing S&P's US Public Finance revenue across existing clients and unrated entities. Directly manage and build on relationships with strategic client accounts and Financial Advisors. Develop the business growth strategies for US Public Finance and accountable for achievement of group revenue goals as well as maximizing the efficiency and effectiveness of the team.
Key Responsibilities
Provide strategic leadership and direction to the US Public Finance sales team, Financial Advisors, and sector influencers ensuring alignment with the broader business objectives within Commercial and Ratings division.
Lead and manage, mentor and coach the team of US Public Finance relationship managers cultivating a thriving environment fostering strong collaboration, premium customer service, and team professional development.
Create and develop strategic sales plan for increased growth of S&P Ratings overall and US Public Finance revenue across the existing client base as well as through acquisition of new clients based on opportunity assessments, market needs and management and finance goals
Direct responsibility for driving overall revenue from existing strategic clients. Instill and enforce planning, activity, pipeline development, process and reporting standards within the relationship team
Represent S&P Global Ratings' US Public Finance commercial organization externally with key issuer and intermediary stakeholders as well as at Public Finance industry events and conferences delivering S&P Global value proposition
Maintain strong internal relationships and ongoing dialogue with US Public Finance analytical leadership ensuring compliance with regulatory and corporate governance requirements in all sales activities
Lead in difficult escalated negotiations of commercial and contractual deals for strategic client opportunities and have oversight of pricing negotiations
Continuously drive account plans of each team member focused on performance improvement through effective metrics and continuous team development
Foster cross‑functional collaboration with other regions and functions to leverage resources and expertise across the organization
Maintain awareness of market and industry trends, review all available collateral from marketing and develop an understanding of the competitive situation
Promote a culture of excellence and innovation within the team, encouraging professional growth and talent management
US travel required
Basic Required Qualifications: An S&P Global employee at this level would typically have 15+ years of extensive experience in consultative sales.
Proven leadership skills of high performing staff management and track record of driving revenue growth
Front‑line experience in strategic relationship management including accountability for achieving revenue and/or customer service targets
Broad understanding of US Public Finance business needs of key stakeholders in the ratings industry (issuers, intermediaries, investors) and sound understanding of the capital markets and debt funding structures
Ability to understand customer problems and implement a solution strategy to meet the client's needs
Strong desire to achieve successful commercial outcomes
Demonstrated strength in effective influencing, interpersonal and communication skills both orally and in writing
Strength in public speaking skills and the ability to deal with people at all levels with an organization and senior level customers
The incumbent must display high energy levels, a "can do" attitude and a creative, innovative mindset and ability to cascade it the US Public Finance team
High level of emotional intelligence - ability to establish rapport quickly - highly attuned listening skills
Intellectual curiosity, adaptability and openness to rapid and ongoing change
Comfortable dealing with ambiguity and able to influence and marshal resources to address business problems even when the resources are outside his/her direct control
Ability to coach and mentor others effectively building high performing teams
Broad knowledge of S&P Ratings and broader SPGI products and services and how they relate to customers, is an advantage
Compensation & Benefits S&P Global states that the anticipated base salary range for this position is $170,000 to $250,000. The final base salary for this role will be based on the individual's experience level, skill set, training, licenses, and certifications.
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in‑class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards‑small perks can make a big difference.
US Right to Work Requirements This role is limited to persons with an indefinite right to work in the United States.
Hybrid Work Requirements All employees are required to work from the office a minimum of 2 days per week.
Interview Requirements We require all candidates who reach the final stage of our interview process to attend at least one in‑person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.
About S&P Global Ratings At S&P Global Ratings, our analyst‑driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high‑quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
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