PrideStaff
Collector Position
Our Collections department is seeking highly motivated Collectors to join our team. The Collector focuses on collecting monies on delinquent property taxes on personal and business accounts. They are responsible for inbound and outbound calls in order to set arrangements for debt payment or establish debt payment schedules. Additionally, the Collector will also be responsible for maintaining accurate records of all collection activities. Therefore, the right candidate must have proficient computer skills, excellent communication skills, and a friendly demeanor. Attached is a thorough job description detailing the tasks the Collector will perform. This individual must be bilingual in English and Spanish. Responsibilities: Attain working knowledge of the Client's processes and requirements and be able to communicate this in a professional manner. Ability to effectively handle calls while maintaining the client's and Firm's standards. Handle large volume of inbound calls. Resolve disputes. Collect balance or set up an appropriate payment plan. All other duties as assigned. Qualifications / Requirements Excellent phone etiquette; talking to others to convey information effectively and professionally. Must be able to efficiently navigate through the CUB's system. Well organized in taking and processing payments. High School Diploma or GED. Excellent communication skills, both written and verbal. Time management. Call center/collection experience preferred. Punctuality and good attendance necessary. BILINGUAL REQUIRED Compensation / Pay Rate (Up to): $16.00 - $16.00
Our Collections department is seeking highly motivated Collectors to join our team. The Collector focuses on collecting monies on delinquent property taxes on personal and business accounts. They are responsible for inbound and outbound calls in order to set arrangements for debt payment or establish debt payment schedules. Additionally, the Collector will also be responsible for maintaining accurate records of all collection activities. Therefore, the right candidate must have proficient computer skills, excellent communication skills, and a friendly demeanor. Attached is a thorough job description detailing the tasks the Collector will perform. This individual must be bilingual in English and Spanish. Responsibilities: Attain working knowledge of the Client's processes and requirements and be able to communicate this in a professional manner. Ability to effectively handle calls while maintaining the client's and Firm's standards. Handle large volume of inbound calls. Resolve disputes. Collect balance or set up an appropriate payment plan. All other duties as assigned. Qualifications / Requirements Excellent phone etiquette; talking to others to convey information effectively and professionally. Must be able to efficiently navigate through the CUB's system. Well organized in taking and processing payments. High School Diploma or GED. Excellent communication skills, both written and verbal. Time management. Call center/collection experience preferred. Punctuality and good attendance necessary. BILINGUAL REQUIRED Compensation / Pay Rate (Up to): $16.00 - $16.00